Fullerton Hotel, Singapore > Reviews > Great for business and overnight stays

Author's product rating:   

Value for Money
Quality of Rooms
Cleanliness
Quality of Facilities

Advantages:	Location, location, location
Disadvantages:	Service not 5 *

Recommend to potential buyers:

yes

Full review

I visited the Fullerton recently for a business stay - its 1 minute from Raffles Plaza, and the best location for the CBD.

The first impressions are that it is going to be a really slick 5* hotel with all you would expect in terms of service. Check-in was efficient and they showed me up to the room which was a nice touch. They also remembered me when I returned. The service is certainly friendly and all the staff are polite and accomodating - only a few things were missed like the request for a newspaper late at night and breakfast being 15 minutes late.

Room service staff call you by name and were friendly, but not over familiar. I couldn't fault the cleanliness of the hotel both the public areas and bedrooms. The bathrooms in the rooms are marble and spotless - much bigger than other rooms I have experienced in this price catgegory. The laundry service was excellent - fast and perfect condition.

I paid 240 Singapore dollars per night on a corporate rate (about £80). The place was 100% full when I was there, although they were able to find me a room when I asked to extend my stay by a few nights. You can upgrade to a Club room for longer stays where you get your own exclusive floor and breakfast area - this could be worth it as breakfast in the main restaurant gets busy (plus you also get free evening drinks in the Club floor!)

The hotel pool is wonderful - overlooking the water (what they call an infinity pool) with plenty of sunbeds. The best bit is the "Asian Spa" - I had the best foot massage by a Thai therapist and also a wonderful facial. Not cheap, but worth every penny.

Restaurants are good - especially those next to the hotel by the water's edge. The hotel's food is good quality but a bit bland, considering you have so many places on your doorstep.

The standard of general finishing leaves a little to be desired - eg the wood panelling looks slightly cheap; the chipped room service trays are a little tacky; etc. However, I would highly recommend this hotel if you can't afford to stay in Shangri La or Raffles.

Check out slick - rather than asking if I had got away with any free minibar drinks, I was asked if I had remembered to take things out of the safe!

Taxis are plentiful outside the hotel (guest have a priority queue, which was only needed when raining!), the airport shuttles can drop you off and all taxi drivers know it. address: 1 Fullerton Square. see www.fullertonhotel.com