Gatwick Express > Reviews > New Gatwick Express

Author's product rating:   

Frequency of trains	Excellent
Reliability of trains	Mostly on time
Comfort of trains	Slightly uncomfortable
On-board facilities	Good

Advantages:	Convinient service
Disadvantages:	Uncomfortable trains

Recommend to potential buyers:

no

Full review

The original Gatwick express provided an excellent service. Quarter hourly services from Gatwick Airport to London Victoria and back. The trains were originally formed from ex-Intercity coaching stock and an electric locomotive. The ride was smooth, and many people enjoyed travelling this way.

At the moment Gatwick Express are replacing their old stock with new electric multiple units. Apart from looking strange, these trains are not half as good to ride in as the originals. The ride is much more rattly, and bumps are felt much easier.

In an attempt to make the service seem more up to date, Gatwick Express have reduced the quality of it. I find it more comfortable to travel by standard trains to Victoria now, rather than get the Gatwick Express that travels rougher than the standard slam-door train.