went on holiday for weekend Friday to Sunday just 2 nights in hotel, globespan oversold the seats so they were sending us back on saturday evening and not Sunday as booked, so just 1 night in hotel, not on globespan so we decided to stay an extra day and get the Monday flight home, they charged us another flight home. I contacted them 5 days ago by e mail (2 sent) still no reply i want a refund not my fault they sold my seats, the customer service is shocking and the hotel they sent us to was bad and the food we could not eat, pay extra and get a good carrier, it will cost you in the end, they don't care about there customers, easy jet just as bad.
More details
Class flown most frequently
Economy
How often do you travel with this airline
Regularly
Where did you book
Online Travel Agent
Safety
Satisfactory
How well does it cater for disabled people
Don't know
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