I recently flew to Canada on a Globespan flight. The outbound journey was comfortable (but delayed)... the return journey AWFUL. We contacted Globespan to ensure our flight was on time.. the operator replied with "status unknown" and hung up. Eventually 2 hours later we were able to speak to another operator who informed us that the flight was cancelled and not to proceed to the airport as hotel accommodation could not be guaranteed. Our flight was rescheduled for 5p.m the next day and was delayed until 9.30p.m. We received a £5 food voucher for this inconvenience. Globepan airport staff were extremely courteous. Due to the cancellation, catering facilities were disrupted and we were given a hot meal porion wrapped in domestic tin foil. Not sealed. I am not a fussy customer and fly economy class wherever I go.. I will never fly with Globespan again regardless of the price.
More details
Class flown most frequently
Economy
How often do you travel with this airline
First time
Where did you book
Directly with this airline
Safety
Good
How well does it cater for disabled people
Don't know
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