We booked a holiday to Italy, and paid £1,200 from Going Places in Ashton-Under-Lyne. We booked a couple of weeks before. When we got the confirmation the information didn't seam right, so I went into the agents to double check it. I found that they had booked us into a hotel of the same name, but in an entirely different town ! Going Places were extremely unhelpfull. The hotel we wanted was now fully booked, and going places would't pay the difference for us to stay in a similar 4 star which was still available.
On top of all this they charged my switch card twice by mistake, meaning we were £2,400 out of pocket, with no money, and no means of paying for an alternative.
The whole episode was a farce, and going places just could't care less. They sent us a £50 voucher WOW.
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so they wouldnt pay you nay money back and even tough they charged you twice and still wouldnt pay did you think about sewing them and did you speak to there head office or was it just the manager as they think they can buty you off with just £50 voucher which is probably useless and runs out realy quickely if i was u id sew them
Dizz 08.03.2001 23:43
And I suppose that 50 pound voucher was to spend with Going Places...? As if you would want to buy from them again after that episode.
wulise 26.01.2001 21:33
Helpful opinion, but have you contacted ABTA. Do not accept the vouchers until you have. You may be able to get some compensation, if it was Going Place's error.
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Advantages: Good value for money, excellent deals, very helpful staff. Disadvantages: Have to buy own food. Might have go tit cheaper if booked at last minute.
carolinesite 07.04.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Going Places
Jan 26th, 2001
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