Hi everyone! I'm Gemma, 28, Sales & Marketing Manager from Stoke. Crikey it only seems like to minut...
Hi everyone! I'm Gemma, 28, Sales & Marketing Manager from Stoke. Crikey it only seems like to minutes when I was heading for red and now i'm off to Orange. Thanks peeps xxx
Member since:25.09.2005
Reviews:158
Members who trust:25
Gold Crest has got to be by far the worst coach travel company i have ever been with.
We were picked up on 30th December by the feeder coach from StokeBus Station and taken to Medway to get onto our individual coaches to our destination: ours was Amsterdam.
The coach we were on was very good in general, it had a snack bar and bar should you require alcohlic and soft beverages which was a bonus. The drivers were very friendly and so was the hostess on the journey there and we thought we were going to be in for a good new years break, also it was their last trip themselves so they probably wanted to make the most of it.
The crossing to France was okay and the journey up to the hotel in the Hague was fine with a couple of stops for toilet breaks and to get something to eat.
Upon arrival at the hotel, the drivers found out that Gold Crest had not actually paid for our accomodation, however the hotel kind enough let us stay. This made us start to think if Gold Crest hadn't paid up and drivers were leaving the company, what on earth was going on.
The trip itself cost £180 each which included the journey, crossings, accommodation and new year entertainment which included a firework display at one of the local beaches.
We all waited for the coach on new years eve and went to the beach to find absolutely nothing there, no one at all, a couple of bars with minimal people in them even if they were open. This couldn't be right, it was an organised firework display. It was throwing it down with rain and everyone jumped off and started to have a wander round, we found a bar that was open and had a few drinks and people then started to appear with their fireworks. This was not a fire work display it was free for all.. and their culture accepts people just letting fireworks off here there and everywhere, no safety regulations whatsoever and literally fireworks were zooming in between your legs.
Everyone boarded back onto the coach and we actually spent new year on there, lucky they had a bar on board or no one would have seen the funny side.
The coach drivers could not apologise enough for the experience that we had, the whole 3 days, something went wrong everyday, that gold crest had not managed to sort out.
We complained to Gold Crest but didn't even receive an acknowledgement to our complaint. Disgusting.!!
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We went with Gold Crest to Paris many years ago, we got what we paid for which was Ok, but sounds like they have gone under. Good job the Drivers Etc were very good to you. Thanks for a very good review. regards Steve
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Sep 24th, 2007
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