SHOPPING > Travel > Europe > United Kingdom > London > London Restaurants > Gourmet Burger Kitchen, London > Reviews

Gourmet Burger Kitchen, London

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Gourmet Burgers? rename them bone burgers!

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1 Jun 2nd, 2008 

23 Ciao members have rated this review on average: helpful

Advantages:
NONE

Disadvantages:
poor quality meat, plain taste, bones in the meat

Recommendable No:

Detailed rating:

Value for Money

Standard of Menu

Atmosphere

Standard of Service

kat74_uk

kat74_uk

About me:

please rate my reviews-v.important.I'm a keen gamer, luv my gadgets-always trying out new things-so...

Member since:22.02.2003

Reviews:44

Members who trust:5

Firstly, let me say - I eat out very often...I love restaurants- This review is based on this chain of restaurants- my local being thurrock, essex.

I have now tried all but one of the many restaurants in the lakeside broadwalk area, at Thurrock- Essex.

This gourmet burger restaurant flagged a warning as soon as we walked in, and were asked to order at the till & pay before eating.
As a frequent diner- I have to say, in all my experiances of dining out- when they want you to pay before you eat- there is never a happy ending.

This was no exception.

Basically I found three pieces of bone in my burger (maybe gourmet to a pig), one piece actually hurt my tooth as I took a bite - and it got stuck in my tooth... I stopped eating- and felt too sick to carry on.

I told the server, and she sent the manager over- he did not seem too surprised, he said he needed the bit of bone to send off for testing (yeah right), and could he take my address so head office could write to me and send me free vouchers- which in a funny way he added to ' and I would not have the beef again- try the chicken'

He agreed that bone in a burger was not gourmet.

No letter, no vouchers, and of corse they got to keep our money- as we paid before we ate.

The burger by the way, had no taste- there was no seasoning- it tasted like a birds eye burger without onion (not onion on the burger- the ones most of us eat will say on the front- with onion- but the 100% beef ones- do not say that & taste awlful). I have had a lovely burger in the hard rock cafe, and actually wimpy and mc donalds also have burgers which taste far nicer than these.

Do not waste your money, oh- and they don't even sell desserts- so you can't even have that to look forward to after the terrible burgers.

:-/ 

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Comments about this review »

kat74_uk 23.06.2008 19:47

thanks spangly- I'll be sure to check my spelling more before publishing- hey- maybe I can send my reviews to you before publishing and you could look through them for me?

spangly76 02.06.2008 16:00

course has a U.

jupiter28 02.06.2008 12:09

not so pleasant

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