Grand Hotel Mercure Alger Aeroport, Bab Ezzouar, Bab Ezzouar

Advantages: None
Disadvantages: Very bad experience

...I strongly advise travellors to avoid Grand Mercure Bangkok for following reasons: 1. What you see in the photos is NOT what you stay, especially some of the deluxe rooms have not been renovated at all and feel entirely old (1-star?). This is very dishonest because we get an impression of the hotel in pictures that is far from reality. 2. They confirmed my internet booking but on arrival were unable to provide the non-smoking room reserved and put me in a smoking room on a smoking floor. They offered NO REFUNDS even if I wanted to change hotel. 3. They promised to move me to a non-smoking room the next day, even told me the new room number -- but the next day they gave that room to another customer and told me to stay in the same room as the hotel was fully booked. 4. The staff were unable to DO anything except apologize which gets... Read review

Ciao members have rated this review on average helpful

Advantages: amenities, clean, location-to other points of interest
Disadvantages: location-to surrounding landscape

...If you are staying in Tripoli, this is by far the very best hotel with regards to service, cleanliness and ammenities. Full sports room and athletic club. Indoor swimming pool. Price is high but not worse than most European hotels of this calibre. On the down side the location is in one of the worst areas of this city. It is like a jewel (the hotel) sitting in the middle of a garbage dump (the surrounding area). However, if you can afford it, this is the only hotel one should stay at. Any other hotel in this city, would be cheaper but not by much, however, none that I have stayed could compare. In fact most would be considered sub-standard. Food is top notch. The cuisine variety is from around the globe. Obviously, there is a mediteranean flare to it. Buffet style dishes give one an abundance of choices. The desert choices are quite... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: Great food, service, location and security
Disadvantages: pricey

...This Hotel is the best in Tripoli. Although it is soon to have competition from two new hotels which will spring up next to it. I found the food excellent, whether at the restaurants or via room service. It is situated next to the old town so getting to the center and Green Square is very easy. For those who are security conscious this is a very good place to stay. Vehicles are checked for explosives under their bodies using mirrors and approaches to the hotel are prevented by controllable bollards. All people are screened at the entrance using a metal detector and bags are also checked using an x ray machine. All the security is done in a very curtiously and quick manner and is very reassuring.... Read review

Ciao members have rated this review on average somewhat helpful