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Greenwoods Estate Spa and Retreat, Stock

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Greenwoods Estate Spa and Retreat, Stock

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DO NOT STAY AT THIS HOTEL - READ ON…

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1 Jul 2nd, 2006 

11 Ciao members have rated this review on average: somewhat helpful

Advantages:
None  -  read on .  .  .

Disadvantages:
Plenty  -  please read below  -  main one is appalling staff

Recommendable No:

ducyjp

ducyjp

About me:

Member since:02.07.2006

Reviews:1

Booked for WEDDING night - no hot (or even warm) water in room. Called reception, joined by someone who ran taps for ½ hour before saying there's no hot water (genius?). Asked for another room. 10 minutes later no response - called again. Offered SINGLE room! Said we'd use that rooms shower. It was a double so stayed there in bog standard room. Took 1.5 hours to sort. Next day complained- response unbelievable. Manager said "Been up and there's hot water now" repeatedly and could not we comprehend that this was no use now. After a few minutes, my husband got angry (not unreasonable) and was thrown out. The hotel offered the difference back between amount we'd paid and standard room, little compensation for ruining someones wedding night. I am so upset and disgusted at this so called luxury hotels standards. PLEASE AVOID IT LIKE THE PLAGUE.

 

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Comments about this review »

earlofaldgate 03.07.2006 00:28

not enough info, not balanced opinion, understandably you had a bad time but there must have been some good things, if the water wasnt a problem was the room ok etc

lindsayjayne 02.07.2006 22:36

Welcome to Ciao. x

daddyof3 02.07.2006 19:24

Welcome to Ciao. I appreciate this was a very bad experience for you and this is the sort of thing customers want to know (more about how they dealt with it than what went wrong @:-)). However, to get higher ratings you need to include more about the actual prices, the decor, the facilities (outside the room) and any other stuff you can give us (like what is there to do in the area, do you get a good view etc....@:-)

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Greenwoods Hotel Spa & Retreat, Stock

Greenwoods Hotel Spa & Retreat, Stock

The original manor house has been restored beyond its former glory and now boasts 39 ... more

beautifully appointed bedrooms- a private dining
room for up to 20 people, a restaurant with some
of the best food in the region, a relaxing
cocktail bar and a stunnin...

booking .com

InformationPrice is per double room per night and may vary depending on date booked...
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booking .com


More reviews »

Greenwoods Estate Spa and Retreat, Stock - review by chrissy89

Advantages: nice hotel in lovely village with very nice food and generally friendly staff
Disadvantages: lack of spa treatments available and shockingly rude Duty Manager

Greenwoods Estate Spa and Retreat, Stock - review by chrissy89 chrissy89 06.03.2009 · Read review
Ciao members have rated this review on average: helpful
Review of Greenwoods Estate Spa and Retreat, Stock



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