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Hertz - not sure about the service

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1 Apr 9th, 2001 

7 Ciao members have rated this review on average: somewhat helpful

Advantages:
could book in advance

Disadvantages:
no car available when arrived at airport despite booking

Recommendable No:

Detailed rating:

Available selection

Customer Service

Vehicle Quality

Value for Money

zoeholloway

zoeholloway

About me:

Member since:09.04.2001

Reviews:1

I used Hertz car hire with a joint offer from Ryan Air. When I arrived at the airport ( glasgow Prestwick) no car was available even though I had booked in advance. I was forced to book another car because I was due urgently at a meeting . I then found that the price to book on the spot with any of the other car hire firms was cheaper than using the special discount voucher with Ryan Air. Afterwards I tried to get a refund from Ryan Air and Hertz but could only apply in writing and they never answered my fax. Not a recommended service 

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Comments about this review »

MISSBISHI 09.04.2001 22:45

Welcome to Ciao, zoe!

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