Although I have generally not found Hertz to be the cheapest option when hiring a car, I think it is safe to say that you get what you pay for when it comes to customer service.
When hiring a car for a few days in Canberra (Airport outlet), Australia, we wanted to pay for the car using frequent flyer points. We initially thought that this was going to be a headache and that it would probably just be easier to just pay cash but they certainly made the effort and we found them to be very helpful.
The overall experience was certainly a good one and we felt comfortable in the fact that we knew what we were getting (particularly in regards to the insurance side of things.).
We were also given a free upgrade on the car.
How helpful would this review be to a person making a buying decision? Rating guidelines
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Excellent prepaid rates, nice car, helpful staff Disadvantages: Confusion over discount rates, high excess if you don't pay the waiver charge
sue.51 30.12.2004 (31.12.2004)
·
Read review
Ciao members have rated this review on average: very helpful
Review of Hertz
Feb 16th, 2006
helpful by (75%):
somewhat helpful by (25%):
