We stayed at the Hilton Portsmouth just after christmas 2004 as the "Hilton hotel" were running a winter break promtion this semmed to be very good value at £99 for two adults for two nights with breakfast and dinner so it seemed to good to be true.
We chose Portsmouth as we liked the area ... Read review
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Advantages: Friendly staff, well priced, clean and comfortable rooms Disadvantages: breakfast was disapointing
We stayed at the Hilton Portsmouth just after christmas 2004 as the "Hilton hotel" were running a winter break promtion this semmed to be very good value at £99 for two adults for two nights with breakfast and dinner so it seemed to good to be true.
We chose Portsmouth as we liked the area and had been there before and as we were taking our two small children (two year old and 3 months old) we new there were lots of places ... ...When we arrived at the Hilton Portsmouth the recpetion staff were very friendly and we were offered a glass of wine while we checked it which I was impressed by. When we got to our room we were very pleased the room was spacious and very clean and tidy. Before unpacking I went for a quick look around the hotel and was disapointed by the swimming pool which was tiny and not in operation unitl the morning we checked out. The bar area and resturant ... more
We stayed at the Hilton Portsmouth just after christmas 2004 as the "Hilton hotel" were running a winter break promtion this semmed to be very good value at £99 for two adults for two nights with breakfast and dinner so it seemed to good to be true.
We chose Portsmouth as we liked the area and had been there before and as we were taking our two small children (two year old and 3 months old) we new there were lots of places to take the kids regardless of the weather places such as Pirate Petes and Wacky warehouse which are always a favourite with my lively two year old. There is also the Gunwarlf shopping centre which offers big discounts on designer names and plenty of nice places to eat .
When we arrived at the Hilton Portsmouth the recpetion staff were very friendly and we were offered a glass of wine while we checked it which I was impressed by. When we got to our room we were very pleased the room was spacious and very clean and tidy. Before unpacking I went for a quick look around the hotel and was disapointed by the swimming pool which was tiny and not in operation unitl the morning we checked out. The bar area and resturant were lacking in charater. I was looking foward to dinner later as the smell from the kitchen was leading me to think good things were to come!
We booked early for dinner because of the children and it was very quiet the staff were very helpful and the food was good (especially for the price we paid) and childrens meals were included free of charge. I assumed breakfast would be quite good as well but it was very disapointing food was buffett style and was warm not hot it was extremely busy so we had to sit in the bar whre people were smoking in the end we decided to give it a miss which I did not mind because of the price if however I had paid £80 -£90 per night as the price is now on the websit I would have been ready to complian but if you see the "winter breaks offer" again I would strongly recommded a stay at Portsmouth Hilton !
pixey99 23.05.2004
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Review of Hilton Hotel, Portsmouth
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Quick review of Hilton Hotel, Portsmouth
An absolutely awful experience as a mouse appeared in the dining room and was chased around by 2 people, which they lost. It put me completely off my dinner as i wondered if there were vermin in the kitchens (where my food was prepared). Unfortunately no staff members would comment on the situation, not even a simple apology, even though we asked to speak to a manager on 3 occassions to discuss it ; i think he was hiding from the mice!!! (disgusting customer service).
Only go if you love mice and want to spend all your time jumping on tables.
I have stayed at many Hilton hotels across the UK and the service has been wonderful - sorry i can't say the same for Portsmouth. ...
relocations 15.05.2008 (13.05.2008)
Ciao members have rated this review on average: helpful Review of Hilton Hotel, Portsmouth
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