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Myself and my Husband have booked four holidays with Holiday Hypermarket over the last five years. Their shop in Edinburgh is huge, attractive and comfortable. There are plenty of seating areas... more

User Reviews

for Holiday Hypermarket

Rating Summary based on 6 reviews

  • 5 Stars
    3
  • 4 Stars
    1
  • 3 Stars
    1
  • 2 Stars
    0
  • 1 Star
    1

Detailed rating

  • Customer Service
  • How good were the guides?
  • How often have you booked through them
  • How satisfied were you with the Hotel/Appartement
  • How well does it cater for children
  • 3.8
  • 2.5
  • 2.0
  • 2.5
  • 1.7
  • 37 of 37 Ciao users found the following review helpful
    Picture of coolaskaha

    Level 4 coolaskaha

    Member since 16/08/2002

    Reviews written: 34

    User recommends the product

    Advantages Advantages Read Op

    Disadvantages Disadvantages Read Op

    My Experience… Ok, so it's nearly here! The holiday I've been waiting for, for SEVEN whole months. It has seemed like a life time. I've almost finished packing and this time next week I'll be lying on a beach soaking up the sun in Mexico! And it's all thanks to the HOLIDAY HYPERMARKET in Wolverhampton! Seven months ago my boyfriend and I decided we wanted to go on holiday. It was already June by this point and we realised that we wouldn't be able to go away that summer because we wouldn't have enough time to save. So we decided we would have a winter holiday instead. We wanted to go some where ... more
  • 16 of 16 Ciao users found the following review helpful
    Picture of weezymac

    weezymac

    User recommends the product

    Advantages Advantages Choice and Comfort

    Disadvantages Disadvantages Their own interest at heart

    Myself and my Husband have booked four holidays with Holiday Hypermarket over the last five years. Their shop in Edinburgh is huge, attractive and comfortable. There are plenty of seating areas, with vending machines, where you can pour over the squillions of brochures in unhassled comfort. For any one destination you could have 5 plus brochures to choose from, as opposed to 1 or 2 in other travel shops. I've always found the staff friendly and helpful to a point! The significant down side only seemed apparent when we booked our last holiday. I had spent hours surfing the net to choose our ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of cobnutty

    cobnutty

    User doesn't recommend the product

    Advantages Advantages Lower priced holidays

    Disadvantages Disadvantages Poor telephone system and telephone manners

    Holiday Hypermarket is possibly the worst travel agency I have had dealings with. I am in the travel trade industry and, as part of my job, I have to deal with many travel agencies on a daily basis. From the outset of making a phone call to them, you are bombarded with “please press 1 for, 2 for” etc. Then, just when you think you have done it and managed to get through, the patronising recorded male voice says, “please call 08721…” So, ok you then dial that number and it takes you through the options then up pops Mr Smug again who prompts you to dial the original ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of theothegreek

    theothegreek

    User recommends the product

    Advantages Advantages friendly, knowledgeable,efficient,cheap,personalised service

    Disadvantages Disadvantages you can only call the croydon branch once you have made a booking otherwise you end up ringing telesales -which i would avoid at all costs!if you visit on a weekend you need to be prepared to wait to be served as it seems to be so popular.

    I just wanted to say how good i found holiday hypermarket,in croydon(valley park industrial estate ,by ikea).I wanted to go on a good cheap lastminute holiday to florida(Orlando specifically), and i dealt with a guy in the worldwide department .The store is really large but the people are really friendly and one guy was really knowledgeable .(Theo was his name cos i remember it was the same name as mine!so that put me in a good mood for starters!as its not a common name) He was professional and went out of his way to help me ..yes it took a bit of time becuase of lack of availability but he ... more
  • 5 of 6 Ciao users found the following review helpful
    Picture of LisaWilliamson

    LisaWilliamson

    User recommends the product

    Advantages Advantages Very helpful, nice staff

    Disadvantages Disadvantages none

    I thought i deserved a break from the never ending turmoil of working life. I go to work, i come home, i go to bed, i get up, i go to work, i come home..... you get the idea. Probably do it yourself yeah? me too... Anyway, i deserve a holiday (i think) so on thursday night, i hotfooted it up to the holiday hypermarket in Edinburgh, 30 minutes before it closed to have a quick look, with the thought to maybe come and book something at the weekend. Inside the place is superb. Looks like a mini disneyland with all the bits anf bobs, french cafe style waiting room, bates motel with the musci to go ... more

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