The overall rating of a review is different from a simple average of all individual ratings.
Advantages:
friendly, knowledgeable,efficient,cheap,personalised service
Disadvantages:
you can only call the croydon branch once you have made a booking otherwise you end up ringing telesales - which i would avoid at all costs ! if you visit on a weekend you need to be prepared to wait to be served as it seems to be so popular .
Recommendable
Yes:
Detailed rating:
Value for Money
Where did you bookTravel Agent/Tour Operator
How often have you booked through themFirst Time
How good were the guides?Not applicable
How satisfied were you with the Hotel/AppartementVery satisfied
I just wanted to say how good i found holiday hypermarket,in croydon(valley park industrial estate ,by ikea).I wanted to go on a good cheap lastminute holiday to florida(Orlando specifically), and i dealt with a guy in the worldwide department .The store is really large but the people are really friendly and one guy was really knowledgeable .(Theo was his name cos i remember it was the same name as mine!so that put me in a good mood for starters!as its not a common name) He was professional and went out of his way to help me ..yes it took a bit of time becuase of lack of availability but he saved me and my family a few hundred pounds off the nearest rival i had got a quote from the day before.So i would definately book there again as the trip was great. However on a different note, they dont really take incoming phonecalls there i was told.They just deal with clients in person ,not telephone bookings.He advised me they had a telesales unit but this was in stourbridge i think he said!not croydon.So you get more personalised service,by avoiding the telesales department and you avoid the bad experiences of the phone system from what i have heard from other colleagues....so avoid their telesales department!.If you want a holiday find a branch that you can visit in person ,but dont book over the phone as you will probably end up frustrated!
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Advantages: Great choice for you and your family or friends. Disadvantages: Can be pricey and walks between are uncovered so bad weather can leave your dancin shoes a tad wet!
Jul 22nd, 2001
very helpful by (20%):
helpful by (80%):
