My wife and I stayed here in December 2003(reluctantly !) for just one night. Our original booking was for four nights so we could take in the sights of beautiful Bruges.We arrived at the 3star hotel after a difficult journey from Inverness (that's another story!) at about 6pm.Upon entering ... Read review
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...Bruges.We arrived at the 3star hotel after a difficult journey from Inverness (that's another story!) at about 6pm.Upon entering the hotel we were greeted by the strong aroma of DOG and stale cigarette smoke. We have nothing against dogs or smokers per se but it was not a good start!Our 'room' was on the first floor up a very steep stair. The room contained 2 twin beds and en-suite bath, wash basin and toilet - all as originally booked.We were shocked ... ...dust and hair were on the floor under our beds, the fittings in the room I guess, were quite old and dated and the 'style' of light fittings above the beds were 1970/80's and the red paint paint was flaking off (due to the bulb heat).The bathroom was a real disgrace ! -The washbasin had several large cracks in the enamel (very unhygienic), the shower attachment (above the bath) had no wall bracket, the shower gel dispenser was empty and was covered ... more
My wife and I stayed here in December 2003(reluctantly !) for just one night. Our original booking was for four nights so we could take in the sights of beautiful Bruges.We arrived at the 3star hotel after a difficult journey from Inverness (that's another story!) at about 6pm.Upon entering the hotel we were greeted by the strong aroma of DOG and stale cigarette smoke. We have nothing against dogs or smokers per se but it was not a good start!Our 'room' was on the first floor up a very steep stair. The room contained 2 twin beds and en-suite bath, wash basin and toilet - all as originally booked.We were shocked however that the room had not been cleaned, clumps of dust and hair were on the floor under our beds, the fittings in the room I guess, were quite old and dated and the 'style' of light fittings above the beds were 1970/80's and the red paint paint was flaking off (due to the bulb heat).The bathroom was a real disgrace ! -The washbasin had several large cracks in the enamel (very unhygienic), the shower attachment (above the bath) had no wall bracket, the shower gel dispenser was empty and was covered with dark mouldy deposits around the trigger mechanism.Mouldy deposits were seen also around the bath edges and at the bottom of the bath panel.The wall and ceiling coverings in the main room showed 'staining' together with a ripped portion of wallpaper.Ordinarily, we would have refused to stay in this room but after such a long and tiring journey from Scotland we decided to stay just the one night and find alternative accommodation for the next 3 nights.In the morning we packed and took up our concerns with the proprietor. He did not wish to discuss these problems at all. "closed for discussion" were his words and insisted our internet booking for 4 nights was honoured.We reluctantly paid for the 4 nights (to meet our contractual booking requirement) but shall dispute this with the Belgian Tourist Board.Our advice - BEWARE !!!
