Hotel Metropole, Bellagio, Lake Como

I appreciate others may have had a great time at this hotel but my personal experience was very poor.
We visited the restaurant at the Hotel Metropole and were served a square slab of pizza as if it had come from a budget frozen food store. The pizza was cold with some tinned mushrooms, ham & tomato thrown on top. When we complained about this the staff were unwilling to help. Eventually they reheated the pizza to within an inch of its life. When we refused to pay for this poor quality food, the best they could offer was a threat to call the police and abuse of my wife and I.
My advice - Avoid this hotel at all costs. There are far better places on Lake Como with "Real" Italian food, served by staff who appreciate their customers.