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SHOPPING > Travel > Europe > Lithuania > Lithuania Hotels > Hotel Panorama, Vilnius > Reviews

Hotel Panorama, Vilnius

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Hotel Panorama, Vilnius

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Questionable 3* Hotel

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1 Jun 5th, 2006 

8 Ciao members have rated this review on average: helpful

Advantages:
10 minute walk to old town

Disadvantages:
Building site .  No customer service

Recommendable No:

Detailed rating:

Value for Money

Quality of Rooms

Standard of Service

Cleanliness

Quality of Facilities

Blacknight

Blacknight

About me:

Member since:23.06.2003

Reviews:3

We have just returned (27/5/06) from this hotel and were very disappointed in it.

The hotel is currently undergoing a major refurbishment and is more like a building site. There is no footpath outside of the hotel which is situated on a busy road. A few very uneven slabs are placed from where taxis, buses etc. drop you off.

At the hotel we had a renovated room, whilst it was light, modern and reasonably clean on arrival, it did not contain a wardrobe, shelves or any drawer space at all. The room was not serviced at any time during our 5 night stay (no fresh towels, bed linen or cleaning. I even had to contact reception for toilet paper).

This hotel is only interested in over night stays mainly by coach parties. For two days of our stay there was no hot water in the hotel without any explanation or apology. The majority of the staff in the hotel appear to have graduated from the KGB charm school. (Perhaps they are tired of complaints).

At the present time there is not adequate space in the dining room, which is a converted sitting area by the staircase of the 4th floor that can seat about 40 people. Not much use with up to 5 coach parties staying plus other guests in over 200 bedrooms.

As for this hotel being of a 3 star standard it is very overpriced at the moment as it only ranks a bit above a hostel.

This hotel may be acceptable in the future for an overnight bed and breakfast, but as for 2006 and longer stays give it a miss.

 

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Comments about this review »

Tricia24 19.06.2006 14:15

Sound very dissappointing. Can't believe you didn't get any fresh towels or bed linen in 5 days. Thats terrible. Triciax

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