Hotel Poseidon Resort, Loutráki

We stayed with our six-month old baby in August 2009 in a sea view bungalow. We booked in the hope that we could relax for a week, but this was not to be. We had a series of problems such as a non-functioning mini bar (despite our repeated requests it was never seen to.) Also our room was not cleaned even though we reminded them of it, and when they did they forgot to replace the towels. The worst part is that often on the weekends the restaurant ...
...for wedding parties and our weekend there was no exception. Even though they knew that we had a baby they never warned us about this (our room was 20 meters from the restaurant). Our repeated requests to the duty manager left us with vague replies that 'it will soon end' and this went on until 04:00 am. So, two consecutive nights with a restless baby and taut nerves. Take this into consideration as it can ruin your weekend - you can forget about ... more

We stayed with our six-month old baby in August 2009 in a sea view bungalow. We booked in the hope that we could relax for a week, but this was not to be. We had a series of problems such as a non-functioning mini bar (despite our repeated requests it was never seen to.) Also our room was not cleaned even though we reminded them of it, and when they did they forgot to replace the towels. The worst part is that often on the weekends the restaurant (which is a throw's distance from the bungalows) is used for wedding parties and our weekend there was no exception. Even though they knew that we had a baby they never warned us about this (our room was 20 meters from the restaurant). Our repeated requests to the duty manager left us with vague replies that 'it will soon end' and this went on until 04:00 am. So, two consecutive nights with a restless baby and taut nerves. Take this into consideration as it can ruin your weekend - you can forget about leaving the patio doors open and letting the sea breeze in and if you are not into loud folklore music you will have to isolate yourself as much as you can with the air conditioning on. Even though we are Greek this was too much for us. We asked to see a manager in the hope that we could change rooms but no-one returned our calls and we did not even receive an apology. Lastly, whilst the staff are very polite, cost-cutting is obvious as they are very poorly trained. This resort is blessed by its' location but the administration of it is way below the 5 star rating it claims. We will definitely not be returning there. 

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