House of Fraser could be such a good department store but there is a number of annoying things about it, all of which I think could be sorted. I am referring to only one store, the Milton Keynes branch, as I have not yet visited others.
The problems are that firstly and the most annoying is if you enter the store in a group of more than two and you are all youngish in age at least one security guard will follow you, quite obviously, around the store. It feels like being in jail and usually makes use leave straight away. I do not understand why this happens here yet at other department stores like John Lewis for example, everything is fine. I know that they both have CCTV in place. Does House of Fraser just not use theirs?
A second problem is a lot of the staff seem to be up themselves as though they have landed a top job yet they do not seem to do their jobs properly. Clothes are always screwed up lying all over the place as though it was a jumble sale. Surely this is not good for business?
Finally have you seen their website. You cannot buy off it and there are only about fifty items on view.
You may ask why I still go there. But to be honest, it’s the best of a bad bunch in franchise fashion clothes shops in Milton Keynes. Also it has got some good points, in the fact that they have quite a range of items and get new stock in reasonably often.
One more question. I don't know because I am not a woman but isn’t the amount of makeup the assistants in the beauty departments wear more likely to put you off buying?
LOL at the sales assisant on the beauty counters comments.
As they are concessions of the major beauty chains, the beauty companies have different policies for make-up wearing!
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Advantages: Big variety of shops, easily accessible on public transport Disadvantages: Grubby pavements stuck with chewing gum, can get very busy, expensive parking fees
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