I visited House of Fraser (it used to be called Kendalls) in Manchester a few months ago. As soon as I entered House of Fraser, I was followed around by several security guards. One of them was quite threatening and kept on just stopping in front of me and staring at me. I was so upset that I complained to the House of Fraser store manager in writing. He contacted the firm that runs the House of Fraser security services, AFC Group (www.afcgroup.co.uk). The director of AFC Group told me that I had made up the entire incident. When I asked for a copy of the security tapes, I was told by AFC Group that they had been deleted. Needless to say that I decided never ever to visit a House of Fraser department again.
I think the review would be better expanded upon and placed in the buyer beware category as this really is the place to air our grumbles about a specific company or product. Let me know if you would like help moving it. You can expand on your review in the future if you want to by pressing the edit link on the right hand side of the page as you read your review. Fiona
zoe_page 24.06.2006 12:33
You are obviously annoyed about what happened here, but this is a consumer site, so in a category on a shop people want to know more about what they sell, prices, stock etc - staff is just one part of this.
daddyof3 24.06.2006 12:02
Welcome to Ciao. This sounds like a really bad experience and is certainly relevant to the review. However, yo get higher ratings you need to discuss the store itself, the range of goods it sells, the prices, its locations etc.... Let me know if you update and I will re-rate @:-).
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Advantages: Big variety of shops, easily accessible on public transport Disadvantages: Grubby pavements stuck with chewing gum, can get very busy, expensive parking fees
![Treat Her Personal Shopping At House Of Fraser [VGNpersonalshopping]](http://picnica.ciao.com/uk/76230854.jpg "Treat Her Personal Shopping At House Of Fraser [VGNpersonalshopping]")
Jun 24th, 2006
helpful by (8%):
somewhat helpful by (83%):
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