Advantages Great bars, good standard of customer care
Disadvantages Quite expensive
My husband and I stayed a the Hudson during September 2008, on my first trip to the states. We were away for 2 weeks, of which 5 nights were spent at the Hudson. This meant that we could compare this hotel to several others in the US, including one other in New York. Generally, the Hudson came out of this very well!We booked the Hudson online, through hotels.com, a procedure which was nice and simple and allowed us to look at several different hotels before making our choice. We were initially attracted to the Hudson because of it's easily accessible location and because the pictures we found on the internet made it look unlike anywhere we had stayed before!
The hotel is extremely image conscious, the website gave lots of information about the designer (Philippe Starck), loads of pictures and presented the hotel as a "cool" place to stay. I was slightly concerned after I looked at this that maybe my holiday wardrobe wouldn't be up to staying there!
We flew into New York a week before we checked into the Hudson - due to a complicated itinerary not a cock up, thank god! - and so took the opportunity to test put their customer service to the test! As we were taking several internal flights in the week before check in we did not want to carry 2 weeks worth of baggage around, when only a week of it would get worn. J phoned the hotel and asked if it would be possible to store 2 small bags with them, explaining the situation. The reception desk were extremely helpful, and when we arrived, sweaty and tired after a cross town trek with cases, were just as helpful. The porters told us that they were not meant to accept luggage if you weren't in residence (not sure how that works with checking out...) but did it anyway, and took excellent care of it!When we arrived back at the hotel, we got a bit better chance to have a look at the place and assess the area. The hotel is very close to the southern end of central park, and there is a big subway station just at the corner of the street, making it easy to get to from anywhere in town (including JFK airport). The outside of the hotel is more impressive by night, when the grey outside is lit up by a yellowy-green strip of light and a glow from the doorway. There are always porters at the doorway, and although there is no sign outside, the topiary trees outside make it pretty distinctive!
The entrance is double glass doors, with two escalators straight in front of you to take you straight to reception, on the first floor. From this level you can access the luggage storage area. The escalators are also lit in the yellow-green colour and feel a little bit space age!===The reception===
The reception is enormous, with exposed brick walls and a covering of ivy above the extremely high glass ceilings.
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