Where do i start??? I was sent the wrong information booklet after i booked, so organised flights to the wrong airport. I requested my customer service guy to call me, and he did 3 days later! I finally got to my placement and met the people who were going to be supervising us, only to find out that they were volunteers themselves and were doing it for experience. The project was advertised as a 24-7 job, but we were encouraged to leave the camp at weekends as we were only provided for during the week. Also all of the equipment we were supposed to be helping to maintain wasn't actually at the camp + we had to borrow some very basic equipment from the local towns people (think things like rakes + brooms!). we also had no way of geting into town + ran out of drinking water on several occasions - not exactly a good thing. didn't help when the government shut down the camp we were working at! but it did mean that i got extra time to visit an amazing country and be more of a tourist. Does make you wonder where the money goes as it's not cheap!
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Good review, sorry to hear about your experience!
Maybe you should try free volunteering in more low key places...
www.gapyearworldwide.com is a useful start.
i-to-i 21.07.2006 16:17
We are sorry that your meaningful travel experience did not meet your expectations. Although the cost of the projects may seem high, it is important to remember that this money is essential for the provision of a high quality, worldwide support network that is responsive to specific needs. The money also provides funds which are used to promote projects that need help, but cannot afford to market themselves. We would like to take this opportunity to reassure you that i-to-i conducts extensive research into all its destinations and projects in an attempt to provide a well structured, efficient support network for our customers. Unfortunately there are occasions when circumstances beyond our control lead to problems for our travellers, as was the case here. The general quality of our meaningful travel programmes are reflected in our extremely low complaint rate and high customer satisfaction, as evidenced in the testimonials on our website. In an attempt to further enhance our customer satisfaction, we have recently begun a new research initiative that will allow us to communicate more effectively with our customers and help improve our service still further.
If you have any further comments, please feel free to contact us via our website: www.i-to-i.com.
i-to-i
liz1102 06.06.2006 23:21
more detail would be nice ... you say what I-to-I actually is, because I'm not sure I actually know.... but then that could just me lol. :-)
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Advantages: Plenty of placements to choose from, Weekend TEFL course fun Disadvantages: Disorganised, staff un-informed, expensive for service received
Sandroulla 12.05.2006 ·
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Advantages: Enjoyable placement, loved working with kids Disadvantages: Disorganised, overpriced, left to your own, some projects dont exist, some false information
lizziebs 12.04.2006 (12.04.2006)
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Ciao members have rated this review on average: very helpful
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Advantages: Friendly agency with a personal touch, good links with placement countries and wide variety of programmes Disadvantages: some communication problems over what was included in my prize (a minor quibble)
blinderben 14.02.2001 ·
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Ciao members have rated this review on average: very helpful
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Advantages: glossy brochure with nice, inspiring pictures, beautiful countries Disadvantages: not interested in you after you book and hand over the cash
SamFord 13.11.2006 (13.11.2006)
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Review of I-to-I
Jun 6th, 2006
helpful by (44%):
somewhat helpful by (56%):
