MUST ADMIT I FOUND IBERIA TO BE NOT TOO BAD.FIRST AND FORMOST I WAS UNABLE TO BOOK MY TICKETS ONLINE.HOWEVER UPON CALLING THEIR RESERVATION DESK IN LONDON,THE GIRL WAS VERY HELPFUL AND THE BOOKING WAS RESERVED AND THE TICKETS WERE DISPATCHED WITHIN 7 WORKING DAYS.THE FLIGHT ITSELF WAS SOMEWHAT DIFFERENT.HAVING ARRIVED AT BAJARAS AIRPORT(MADRID) THE RECEPTION STAFF WERE NOT VERY HELPFUL AND MY JOURNEY FROM MADRID TO LANZAROTE WAS BASIC TO SAY THE LEAST.FOOD WAS ADEQUATE AND SERVICE NOTHING SPECIAL.(STAFF APPEARED TO JUST GO THROUGH THE MOTIONS WITHOUT REALLY LASHING OUT THE CUSTOMER CARE).TIMEKEEPING SEEMED REASONABLE AND MY FLIGHTS ARRIVED AT THE CORRECT TIME.FLIGHT PRICES WERE CHEAP.BUT THEN THATS EXACTLY WHAT IBERIA IS....CHEAP AND BASIC
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Could I ask a favour? Would you mind not writing in Caps as it does make your opinion hard to read, and in internet terms it means that you're shouting at us! Thanks very much! Sue.
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Good food, reliable, new planes, helpful staff, online booking. Disadvantages: Some delays sometimes experienced and some staff can be a little rude.
danieletheridge 18.12.2000 (28.04.2001)
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Ciao members have rated this review on average: very helpful
Review of Iberia - IBE