Ibis London Excel, London

Advantages: Stylish, Clean, Excellent Staff
Disadvantages: None for me

...I'm a big fan of Ibis hotels and stay in them for both business and pleasure. I had, however, read a bad opinion of the London Euston branch, so when I found myself needing to stay in Euston the other night it was with slight trepidation that I booked the Ibis. I was hoping that my several excellent experiences of the Ibis chain would hold out against the one bad experience I'd read about. LOCATION The Ibis London Euston is in Cardington Street, literally at the side of Euston Station. Weary travelers can depart their train and be at their hotel in one minute. Once in Cardington Street you can't miss the Ibis - it is a bright, stylish, continental looking building in an otherwise unprepossessing grey road. Unlike many London hotels, the Ibis Euston has a car park at the rear, and if drivers follow signs to Euston Station... Read review

Ciao members have rated this review on average helpful

Advantages: Very close to the station/underground
Disadvantages: none

...The Ibis Hotel 3 Cardington Street - NW1 2LW - LONDON - UNITED KINGDOM Tel : (+44)207/3887777 Fax : (+44)207/3880001 I recently had the pleasure of staying in one of the IBIS hotels. This one was a minute walk from Euston station, which is so convenient. Also close enough for the famous Bond Street and Oxford Street for some fantastic shopping. This hotel has 380 climate controlled rooms, 8 accessible rooms a bar, which serves snacks 24 hours a day, a restaurant, which serves fantastic food. On arriving at the Ibis, you are welcomed by a quite large lobby, which is clean and very bright and welcoming. The bar and restaurant are straight in front of you as you walk through the door, and the reception is to your right. There were 3 members of staff on so the queue was soon dealt with. The staff was very polite... Read review

Ciao members have rated this review on average helpful

Advantages: Cleanliness; pleasant main hotel and rooms.
Disadvantages: Apalling catering and service arrangements.

...We booked the London Euston Ibis for a one night stay at the end of May. We had previously stayed at many Ibis hotels in several countries on mainland Europe and had always been delighted with our experiences. However, our first stay in a UK Ibis was a different experience altogether. The hotel itself and our room could not be faulted. However, where this hotel fails miserably is in its standards of service and its catering arrangements. Despite being told over the telephone that restaurant service was available until midnight, this was in fact 2230 which scuppered our eating plans for the Saturday night. There was a large wall mounted bar food menu that promised an adequate meal 24 hours a day. However, when we went to order, we were told that the wall menu was no longer in operation and had been replaced by a significantly... Read review

Ciao members have rated this review on average helpful