Advantages: Confortable rooms, nice beach, pleasant people Disadvantages: Questionable maintenance, costly extras
Some time ago I had a big argument with Intercontinental; despite having stayed over 100 nights that year, they showed no interest in trying to resolve my complaint, so I promised myself that I would not stay in another Intercon again. At least, not if I was paying. So far I have kept that promise - even with this stay, which was paid for by Priority Club reward points.
BookingL
I booked online; when I booked, only a twin room was available while ... ...bed for our son and an airport pick up as we were arriving in the evening, and resolved to call closer to the arrival time to ask for a double bed instead. Of course, I forgot all about it, even a week before our arrival date when I got an email from the concierge, with a simple guide to activities in the hotel and around Bali. I even phoned on the morning of arrival to reconfirm the airport pick up and extra bed but forgot all about the double - ...
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