JW Marriott Hotel, Quito

Advantages: Location
Disadvantages: Cost

...Currently under-going extensive refurbishment, as the hotel rebrands to a JW Marriott. I have not stayed at the hotel for over 2 years, but the one thing the Grosvenor House has always prided itself on is an extremely high standard of service and a very high attention to detail, which I have found has been extended to me on numerous occasions. Afternoon tea in the Palm Court whilst the resident harpist serenades the audience is one of the most lavish hotel experiences outside of the fame and glamour of the Ritz hotel, located around the corner on London's Piccadilly. Cuban cigars and Scottish whisky are certainly the order of the evening in the relaxation and ambient warmth of the Red bar, a typically small and homely cigar and whisky bar, located off the Palm Court bordering Park Lane.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: On a quiet street, near the Swiss Hotel, restaurant is very good.
Disadvantages: Poorly run, manager absentee, no customer service

...We were booked into the Hotel Quito on Suarez Gonzalez in Quito by our travel agent. We were willing to pay for a "superior" room. When we arrived, there was no record of our reservation. The hotel tried to charge us again. Burned out lightbulbs, bath fixtures that rattled on the wall, showers that backed up and the door to the balcony with the so called "beautiful view" was bolted shut. Erwin Dominguez, one of the clerks, double charged us for breakfast. He acknowledged his mistake, then refused to refund our money. He was snug about cheating us. Lots of other clerks running around, standing around accomplishing nothing. Jesus Sanchez is suppose to be the manager. He is absent most of the time. The location of this hotel is not special. The view is not worth the shoddy service.... Read review

Ciao members have rated this review on average somewhat helpful

Advantages: location
Disadvantages: Parking

...I stayed at the Marriott Royal County recently.The hotel is very easy to find. Local shops are only a five minute walk away as are local pubs and restaurants. This hotel also makes a good choice. One problem you might find is trying to find a parking space. This is an ideal location from which to explore Durham. There is an indoor heated pool. The service in the hotel was first class. One problem you might find is trying to find a parking space. All the details of prices and directions etc can be found at the hotels excellent website: All the details of prices and directions etc can be found at the hotels excellent website: http://www.marriott.co.uk/Channels/hotels-uk/ hotels/travel/ xvudm-durham-marriott-hotel-royal-county/... Read review

Ciao members have rated this review on average helpful