We booked our villa in Calpe, Spain last year. On arrival the keys to the villa had been left unattended in a plantpot. All our holiday money was subsequently stolen. James villas did not provide a safe, they told us that they could not determine what individual villa owners put into each villa. Surely if they rent them out to us, then they have some responsibility for our personal security. Needless to say they took no responsibility for these events when we contacted them after we arrived home. The customer service was non existent. Anyone could have copied or stolen the keys, (only one set was available for us)and we spent the rest of the week afraid to go out, and even more afraid to stay in, fearing that someone would try to enter the property again.
For your own safety, do not book with this company.
How helpful would this review be to a person making a buying decision? Rating guidelines
I used to think James Villas were a good company. When I had a problem with the Villa we rented in Italy, Il Bagnese, they just did not want to know!! Will never use or recommend again.
See my report http://travel.ciao.co.uk/James_Villas__Review_5799807
Hayley67 31.01.2007 00:01
Will look at other operators with better standards ,thanks
darkangelwing 30.01.2007 19:58
Sounds very poor, thanks for the warning.....Darko
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Splendia, a unique selection of luxury and design hotels with character in the most beautiful locations: Marrakesh, Paris, Rome, Barcelona, Buenos Aires, Dubai.... Book directly online or contact our customer service available any day of the week.
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: Most villas are comfortable and you can have a relaxing, fun holiday, easy to book, Disadvantages: Access to some properties can be bad, read the review for the rest
IzzyS 15.08.2008 (13.09.2008)
·
Read review
Ciao members have rated this review on average: very helpful
Review of James Villas
Jan 30th, 2007
(Feb 8th, 2007)
somewhat helpful by (100%):
