Japan Airlines - JAL

Advantages: Good choice of food, big TV's in every seat, friendly staff
Disadvantages: same films to and from Japan

...We decided to fly Japan Airlines firstly because it was the cheapest we could find and it had a stop off both ways in Tokyo, somewhere my girlfriend and I were interested in visiting. We hadn't flown with them before, but I have travelled with many other Airlines such as Quantas, Monarch, Virgin Atlantic, British Airways and Leisure. We didn't know what to expect but I knew people that had flown with them and they said it was their favourite Airline, ...
...that the leg room on Japan Airlines Planes is the biggest, Quantas I found, being the smallest. Not only is the leg room a comfortable size, they supply you with a foot rest aswell. I cannot put into words the excellence of the check in. As always and unlike my girlfriend I am always on time or very early. On this event we were 6 hours early (i like being in airports-call me sad-but I do) We looked up at the board a couple of hours later and it ... Read review

Advantages: Very efficient, very courteous
Disadvantages: None

...sample different airlines. So far, Japan Airline (JAL) has been my favourite. I have flown with JAL to Narita, Sydney, New York and San Francisco numerous times, and they have never disappointed me once. The ground crew are extremely efficient and courteous. On one of our frequent trips in and out of Australia, we always have to fly to Sydney because its the main hub for JAL. Our baggage would have been checked all the way to Narita in Japan and ...
...5 hours waiting time in Japan but this extra time was slowly eroding as we wait in San Francisco. Once back at the terminal, JAL allowed us to buy meals at their expense (as long as it did not exceed a certain amount of $15 per person). We were also told to be back at the boarding gate within 2 hours. So, a meal and another wait. This time round, we managed to take off after a 5 hour delay. No doubt we were worried that we were going to miss our ... Read review

Advantages: Very Polite air crew and ground crew
Disadvantages: Smoking stench, poor food, small seats, no personal TV, bad food

Maybe I just got lucky and got the worst aircraft that JAL own or maybe I'm just so used to really GOOD Airlines (such as SIA, Thai and Cathy) that I found JAL to be horrific...and horrific is being nice...so lets get on with the details... My flight was a 6pm flight from Bangkok to Narita Economy class; it's a 6-hour flight. First the seats, small, very very small, with leg room that an 8-year-old child would find tight. I am not overly tall but ...
...front of me if I tried to sit straight in my seat, My knees had to be jammed into the seat in front higher than my own seat, if I sat slightly sideways i could squeeze my feet onto the floor, just. Foot rests, no idea couldn't reach the floor to find out. And so we took off...and then it got really bad...the smoking started. I swear every person in smoking class must have had 4 or 5 cigarettes in their mouths waiting for the "no smoking" light to ... Read review

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...the pleasure of travelling on Japan Airlines for quite a while. However, my memories of their service which, "captivates the essense of the East" is still with me. They are quietly efficient. THe air craft are in excellent condition. The crew were always attentive without being intrusive. Transfers and ground handling was excellent. It is not a cheap airline to travel on but the money spent is well worth it. The food was of a very high standard and ... Read review

Advantages: see text
Disadvantages: see text

...the most likely choice, but Japan Air is an excellent way to get cheaply to Australia and New Zealand, provided you don't mind changing planes in Japan. On the way home, the flights do not connect properly, so they put you up (free) in a 4 star hotel in Tokyo for the night! Where is the best place to buy tickets on JAL? This is my best advice based upon 10 years experience of selling discounted airline tickets - but if you think you already know ...
...to buy it for this airline, then skip to the last paragraph! Lets face it, all airlines can get you from A to B, sometimes you have to change at C, sometimes you have to hang around at C, but if price is your main concern, read on .... First, as an ex-travel agent, let me explain how the system works. Nearly all airlines belong to a cartel known as IATA, which amongst other duties, helps to regulate the official prices between each pair of worldwide ... Read review