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Japan Airlines - JAL

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Airline with Asian Flair

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5 Nov 3rd, 2002 

16 Ciao members have rated this review on average: helpful

Advantages:
Awesome, Friendly Service

Disadvantages:
None at the moment

Recommendable Yes:

Detailed rating:

Food Quality

Customer Service

Punctuality

Space

Value for Money

cyclone88

cyclone88

About me:

If you've noticed a lot of my airline reviews, check out this interesting site on airline food. http...

Member since:03.11.2002

Reviews:23

Members who trust:2

When I go to Japan, I mostly go with Japan Airlines. Japan Airlines has what a passenger would want on an airline. I purchased my ticket on Japan Airlines ticket center. Unlike many airline ticket centers, I was quickly served by a very polite operator and soon had a ticket from Vancouver to Tokyo and back. At $2000, it is quite pricey. The operator gave me a $100 discount for I have flown on Japan Airlines before. My tickets came through courier in two days.

When I arrive at the airport, I am quickly checked in and were given kind instructions. At 1:35, I got on-board. Because the flight was actually Mexico City to Tokyo via Vancouver, there were many passengers on the plane already. But things went smoothly and I got quickly to my seat. Safety Instructions, Menus etc. were provided both in English and Japanese. Two hours into the flight, snacks were provided. There were western style snacks and Japanese snacks so whatever you felt like trying you could choose. Prior to meals, you are handed out hot towels to clean your hands. Meals contained a mixture of Japanese foods and western foods. All was delicious. They showed two movies during the flight. The headphones were made so you can hear English or Japanese. Once in a while the TV screen would have In-Flight stretches which were very fun. All flight attendants were kind and very helpful. The flight was very relaxing. On the flight back when I was coming home a slight problem happened. The door wouldn't open. Because of the fact that the airport only allowed a certain door open, we were stuck in the airplane for 45 minutes. The Flight Attendants were quick to respond to any passenger concerns. They also gave everyone a complimentary drink during the commotion.

Japan Airlines handles everything well. They should be a role model to many airlines. (especially for the smaller Asian airlines.) Japan Airlines is the best choice if its with your options.


 

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Comments about this review »

Mitsudan 25.05.2008 17:34

I agree - it's my favourite airline. David

PhilS 10.11.2002 14:05

Very good style of writing, well done. Phil :)

claires_cult 03.11.2002 19:48

Sounds good! I hate travelling as it is, anything that makes it easier can only be a good :)

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