I have just recently flown with jet2 for a couple of trips - one to alicante from manchester and one to rome fumicino from manchester. As they were very close together i thought i would share my views as obviously two very different routes and staff were different on the different routes too.
The jet2 website was very easy to use
- i find most low cost airline websites are really and there isn't anything different about the jet2 website that makes it any easier to use than any other of the low cost airlines
sites but i would say it is one of the more attractive looking ones. Lovely and bright with an array of offers highlighted and an easy to use search tool on the left hand side of the screen - just pop the details in it asked for such as date, departure airport
and arrival airport, along with number of passengers and away you go - it will search that criteria and give you the results of the search - if you want to select you can do by highlighting the chosen flights and it will give you the final cost of your chosen flights. Once you're happy with everything just continue along until it asks for the passengers names along with the details of the payment card you will be using. (there is charges on certain cards
- electron is free to use). Once you've entered all these details and are happy to confirm all these details you can confirm the booking by pressing the confirm flights button.
Normally after confirming, you will receive your booking reference within a couple of minutes of hitting the confirm button. It is normally made up of numbers and letters. The reference number it gives you is all you need along with your ID to check in with.
The airline now charge passengers to take a hold bag with them (as in a suitcase that will go onto the hold area of the aircraft). luckily, the flights i have recently travelled on, were booked before this came into play so was extempt from this charge.However if you now want to take hold baggage the charge is £10 per bag per person per flight( so 1 adult travelling on a return flight taking one hold bag would pay £20). The maximum weight you are allowed on the hold bag is 18kgs.
To take hand lugagge is free and this is upto 10kgs when i last checked.
we arrived at the airport and were able to check in very quickly and easily - plenty of desks at manchester airport
were open and jet2 is in it's own area next to the mytravel
desks so not as busy either as the main area where all the other desks are. The staff member who was stood at the front of the queue was handing out the labels to attach to any hand luggage
as we were arriving at the head of the queue and advising us which desk to go to. This was the case for both of my flights, even though one was first thing in the morning (rome) and the other was late afternoon. Upon check in we were asked for passports(but not our confirmation number as they can find the booking usually by the names) and asked how many bags we were checking in. All the usual security questions were asked and then we were given our boarding cards and we were on our way.