I made a one night reservation for Bed and Breakfast at Jury's Inn, Glasgow for Friday 18th August 2006 to enable me to meet up with some of my fellow Ciaoers the night before the Glasgow meet.
Shortly after I 'went public' with my intentions I was persuaded to extend my stay for an extra night - so I made a separate reservation for Bed and Breakfast for Saturday 19th August 2006 at the same hotel.
Both bookings were made using the same travel agent and both were for single Bed and Breakfast occupancy of a guest room.

The room was very spacious and was nicely furnished with an extra large (6ft wide) king size bed with small wall mounted tables on either side, one of which housed the room telephone. A two seater sofa, a small table, a dressing table/desk a chair, a minimalist wardrobe (no door) with plenty of hanging space and shelving and a case stand completed the room furnishings.

On top of the dressing table/desk there was a TV, table lamp and a connection point for a notebook pc. A hairdryer was housed within the top drawer of this desk.
On the wall beside the desk there was a unit which housed the tea/coffee making facilities.

There were two mirrors within the room - a full length wall mirror and also one attached to the wall above the dressing table/desk.

The ensuite bathroom was small but perfectly adequate with an overbath power shower, WC and washbasin. White towels - two hand size and two bath size - were supplied, along with a bath mat and these were changed as required.
Soap dispensers were situated at the washbasin and the bath.

On the left of the entrance to the hotel is the Inntro Bar which serves light meals and snacks, along with drinks, throughout the day.
Situated to the right of the entranceway is the Innfusion restaurant which has a full menu and is open for Breakfast, Lunch and Dinner.

I enjoyed my breakfast on the first morning of my stay, however it was marred a little by the fact that the plate I had to put my hot cooked food on to was cold and there were no hot ones available.

During the second night of my stay at 04.40 I was awakened by a noise, which was actually the chair which I had placed across the doorway to my guest bedroom crashing to the floor.
I was immediately aware that there was a male person in the hallway of my room, he appeared to be intoxicated, and was holding what I took to be a beer bottle in one hand and a keycard in the other.
When I shouted at him to leave my room he thankfully did but the experience left me very shaken and upset.
I immediately checked that my room door was locked and replaced the chair in front of it and then I phoned the hotel reception.
The young man who took my call appeared to have a decidedly unconcerned attitude for my safety………his response to my tale of an intruder in my room being…..the system showed room 507 as being unoccupied and it had been allocated to a gentleman who was now back at the reception desk requesting another room.

After breakfast on Sunday 20th August 2006 morning I requested an interview with the Duty Manager of the hotel regarding what had happened to me in the early hours of the morning.
He listened very attentively and then requested the Deputy General Manager of the hotel to join our conversation.
It became obvious that they were very concerned by what had happened and they were both very apologetic and stated that the checking in procedure had not been properly conducted.
I was advised that I would receive a full refund - by cheque - of the cost of my two night stay at Jury's Inn, Glasgow and that staff training procedures would be examined.
The taxi I had ordered to take me to Queen Street train station was paid for by the hotel.
On Monday 21st August 2006 I had a telephone call from The General manager of Jury's Inn, Glasgow. He informed me that he had been made aware of what had happened and he apologised for the litany of errors which had occurred and informed me that staff training procedures would be upgraded.
He also informed me that hubby and I could have a complimentary two night stay with breakfast at any Jury's hotel in UK/Ireland.

I do not think I have the confidence to return to Jury's Inn, Glasgow just yet, although I am sure that it will most probably now be one of the most secure hotels in Glasgow for lone female guests following this incident.

The hotel has:

Jury's Inn Glasgow
80 Jamaica Street
Glasgow
G1 4QE

Fax: 0141 314 4888