Advantages: Operate an efficient service, fly to over 500 destinations via many partners, excellent customer service Disadvantages: none so far..
...Dutch Airlines was formed in 1919 and operates flights throughout the world, covering European, North American and the Inter Continental network (e.g. Africa, India, Australia etc). Its base is in Amsterdam. With a vast network of worldwide partners KLM provides a truly global network flying via Amsterdam to over 500 destinations worldwide. KLM’s European partners include KLM UK, KLM Cityhopper and KLMExel. Other partners include NorthWest Airlines – (North America), JET Airways etc. The partner airlines fly on specific sectors in collaboration with KLM. I have flown with KLM, JET airlines; one of the Asian partners based in India and more recently with KLM UK.
This opinion will be in two parts - relating to my most recent flying experiences with 1) KLM (UK) and previous flying experience with 2) KLM Royal Dutch Airlines...
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Advantages: Very good service, spacious, competitive pricing Disadvantages: None that I can immmediately think of
..."KLM to the rescue!!"
Okay, so… why have I called this review KLM to the rescue?!
In order to provide you with a review of KLM, I firstly need to tell you about my huge mistake in regards to my scheduled flight from Birmingham International to Amsterdam with BMI Baby a couple of Friday afternoons back.
This was truly a classic case of "Silly Scouse"…..
If you're not interested in the background and just want the review on KLM, scroll down to "Booking Process".
My best friend, Richard, from Uni and I had planned to go to Amsterdam over a weekend from Friday through to Sunday to attend an annual dance music festival named "Loveland", and visit his Dutch mate, Rutger. Richard lives down in London and had booked his flight from Gatwick, with me booking mine from Birmingham International, both scheduled to land at Schipol...
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Advantages: Good value for money, comfortable Disadvantages: Everything is routed though Amsterdam
...I’ve read a few different reviews on KLM which suggest that their level of service appears to vary quite a lot and this ties in with my own experience. I travel on business quite a lot and recently flew with KLM from Edinburgh to Detroit via Amsterdam. I then flew up to Toronto and returned from there to Edinburgh, again via Amsterdam.
On this trip, I experienced both a KLM regional airline (KLM UK), flew in both business and economy sections and also used KLM’s code share partner, Northwest Airlines, for the first time. I guess I sampled a fairly wide range of the KLM product on offer so I thought it might be worth writing an op on it.
It was a long trip so it’s a long op – I’ve subdivided it into the different legs to make it easier to read and/or skip the bits that you may feel irrelevant...
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