Won holiday to NY for st Patricks 2003. Cancelled due to the war in Iraq, jobsworth would not refund the money but awarded tickets for the value to be used whenever, after I chased them for 5 months, they only coresponded once, I called at least 20 times and wrote at least 5 times.
Booked flights to amsterdam 09/03 for me and 6 yr old. No check in time on tickets so got to airport I hour before take off, stood in check in queue for 30 mins then was told too late to check in and get on flight. Sent to booking desk, told I was stupid and should have read the ticket, asked them to show me where on ticket is said 2 hrs before take off..they admitted it was no on ticket and put me on next flight....which took off before my original flight, still have vouchers to use but will do it under protest, Hotel re-imbursed the cash paid and this was re-used to pay for another hotel.
The flight was fairly normal, arrived on time but never took off on time, i have used this airline around 5 times as my sister lives in the Netherlands but find the aircrew quite stand offish and not very pleasent, the take off times are not regularly on time but the flight usually is quite quick. My son fell asleep 30mion into the flight and was not offered the "Sandwich" lunch as he was asleep, or a drink which i thought was unacceptable as the flight cost £170 for each of us(return) can do this for around £50 on easyjet.
More info about KLM would be useful I think - see mattygroves' comments below :o)
fizzytom 17.03.2004 10:59
Sorry to hear you didn't have a good experience. I think it is usually the case, though, with prizes that you can only transfer them and not get money instead. I would have liked to have known more about the actual flying experience. Fiona
anwar 17.03.2004 10:45
Oh dear sorry you have had such a bad experiance and hope you will enjoy ciao! Ann
NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: High turnover of passengers, but doesnot feel as stress out as London or Paris airports Disadvantages: Lots of missing baggage lieing somewhere
Advantages: Great prices,Good range of services, Some destinations offer very advanced booking, Booking a single is HALF the return price Disadvantages: Most destinations are in (or very close to) France
davey 13.11.2001 ·
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Ciao members have rated this review on average: very helpful
Review of Buzz
Mar 17th, 2004
somewhat helpful by (100%):
