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SHOPPING > Travel > Europe > United Kingdom > London > London Hotels > London Marriott Hotel Marble Arch, London > Reviews

London Marriott Hotel Marble Arch, London

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London Marriott Hotel Marble Arch, London

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The Cumberland Hotel - Marble Arch, London

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3 Apr 18th, 2006 

22 Ciao members have rated this review on average: helpful

Advantages:
Right in the heart of London  -  off Oxford Street, good facilities

Disadvantages:
Expensive .   Room features, car parking, congestion charge

Recommendable Yes:

Elaina18

Elaina18

About me:

34 year old loves skiing and travel. Mad about Bengal Leopard cats!!! :-)

Member since:17.04.2006

Reviews:8

Members who trust:3

I stayed for a business conference/exhibition - the company managed to negotiate a deal for £130 B&B delegate rate - but was quoted £195!!!

Advantages
- in the heart of London, next to Oxford Street
- Excellent internal decoration - great foyer
- Very modern bedrooms/decoration
- Gary Rhodes Restaurant on site - I've eaten here before - great food but expensive/over rated!
- Great bar
- Great Business facilities - conference rooms/facilities
- Multi-lingual staff
- Great breakfast (again expensive if you were buying it separately)
- Lots of rooms - plenty of availability

Disadvantages
- Expensive! But this is what you expect for a London 4 star hotel - try and get an internet deal/last minute booking or if you are travelling on business a company deal

- Room decor -
a) safety green light in the bedroom - what a nightmare!!!! You could not turn it off and it came through the bathroom green glass door and glowed in the corner of the room! A wardrobe mirror was opposite the bathroom and it bounced off the mirror into the opposite corner of the room. I moved the mirror and it glowed in the corner! I eventually placed a towel over the light (stayed for a few minutes to see if it was a fire hazard and it wasn't) and was happy!
b) Cooling effect of the red plastic lights also in the room was annoying! One you got into bed, turned the lights off....stopped the glowing green light you then heard a cracking sound!!!!! I eventually found out when checking out that it was the plastic from the red lights cooling down!!!!!!

- No parking facilities
But you get a discount from the local NCP car park

- Congestion Charge
If you arrive/depart within the congestion charge times - you have to pay the £8. It's just on the edge of it. Sainsburys just round the corner sells the tickets - take cash and queue at check out 1.

- Waiting Time to check in/check out
For such a huge foyer, there was not enough staff on checking in/checking out guests - I had to wait 10 minutes when I arrived and 30 minutes when I left

- Staff
Appeared to be a little disorganised - maybe there were a lot of new starters when I stayed, although helpful they were not efficient particularly at the concierge when leaving/collecting items
 

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Comments about this review »

TheySay 14.02.2008 18:43

All that glowing and crackling of lights in the room won't get them my custom but it might get them onto Living TV's Most Haunted...

smcccc 08.06.2006 16:40

Does'nt sound all that good for the price....................: )

trevorbrock 22.04.2006 17:25

Am always mazed at how the big names can get things so badly wrong! - I'll give this one a miss too - Trevor

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Advantages: Best bed i have slept in
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London Marriott Hotel Marble Arch, London - review by HannahBoo

Advantages: Nice and comfortable hotel, attractive, helpful staff, good location.
Disadvantages: Rooms quite expensive (although I didn't pay the full price), over-priced drinks!

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London Marriott Hotel Marble Arch, London - review by stephanie99

Advantages: convenient location near to Marble Arch underground station
Disadvantages: food, surrounding environment, cleanliness of communal areas, cold showers

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London Marriott Hotel Marble Arch, London - review by beck100

Advantages: Very good service and made welcome
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