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I have used the Underground for years and it has always been useless. I frequently HAVE to use the district line to get to Barking as I use a c2c service up to London Fenchurch Street. The district line isn't the worst, but when there are delays its bad. There is no explanation from the driver if you stop for a good 10 minutes or more and none of the customer service assistants seem to know much either. The worst line of all has to be the Hammersmith & City line, this line is frequently delayed I'm confident enough to say I haven't seen a day when it has been running properly. It doesn't run enough from Barking which causes big crowds and for the huge amount of time it stops, no one seems to clean it!
Secondly the fares are too much, single to the next stop is 3, fair enough there is oytser, but why should people be made to get this? Maybe people don't travel that frequently and would just prefer a plain old paper ticket! Travelcards are expensive, peak time for all zones 12.40! What a rip off for some delayed and dirty trains! As requested I am mentioning oyster, as said above, yes they are good value for money, quicker as well though I think it's unfair that the single fairs have been put up to 3 quid to encourage people to use oyster. Not everyone uses oyster as a daily thing so I think paper tickets should still be avaliable at a reasonable fare. :)
Customer Service Assistants at the Underground never seem to know what they are doing, for the money they earn they are not trained very well. On a few occasions I have been sent to the wrong platforms or told wrong information! The underground, especially around east london seem to be hiring out a lot of people who don't seem to know english neither! I go to Becontree Underground station of a morning, and the rare times there IS a someone manning the gates, the woman can't even speak some proper english!
The underground used to be one of the best railways but it has gone down and down over the years I now never use it unless I have to, if I want to travel my train for social purposes I try and avoid the Underground at all costs!
I would have rated you higher but you failed to comment on Oyster cards which is a pretty huge area of the Underground from a customer service point of view. The Oyster card is a sign that they are trying to improve and make sure we all pay a decent amount for our journeys. If you add this in I will update my rating. Take care. Shoka
earlofaldgate 16.07.2006 00:39
the asistants are a joke, they never know anything
crazydaydreams 15.07.2006 23:50
They weren't as bad as they were once, they've never been excellent but it's fair to say they have got worse. I agree about the platforms, I asked at Liverpool street as I was on a long distance journey and wasn't 100% on the smaller stations things are easy to find, though I think for tourits, the underground staff should know what goes from where, etc, they is what they are paid for.
The title contains an obvious irony: the posters on the London Underground have always ... more
been an excellent example of public art, free and accessible to the lumpen proletariat who, as art critic Anthony Blunt pointed out, "are lured into liking the poster before they realise that it is just the kind of thing which they loathe in the exhibition galleryâ¦" Sugaring the medicine came to be a defining characteristic of Underground advertising, the pictorial history of which is traced in this excellent volume, from its beginnings in 1908 until 1989. The selection is made by Oliver Green, the first curator of the London Transport Museum, whose love of his subject irrigates the potentially dry textuality of his admirably brief introduction. Green shows how the advertising focus quickly shifted from the mode of transport to the destination in a bid to capture the lucrative leisure hours of Londoners, and how there was also a desire to simply establish goodwill, a concept baffling to a modern business sensibility inured to the idea of profit uber alles. The posters were the brainchild of Frank Pick, a "benevolent style dictator", responsible for establishing the corporate identity still used by London Underground today. Over 200 of them are reproduced here in colour, embracing a diversity of styles including Cubism, Modernism, Vorticism and Futurism, and inviting us to all corners of the metropolis and its surrounds, but most commonly London Zoo (which of course is nowhere near a tube). Well-known artists such as Man Ray and Graham Sutherland contributed designs, as did a to-be-well-known spy novelist Len Deighton, but the stars were artists such as Edward McKnight Kauffer, whose work over many years showed an unsurpassed understanding of the medium. The most recognisable design, though, was Henry C. Beck's diagrammatic map of the tube network, introduced in 1933 and still iconically ubiquitous today. It is a pity Green does not reproduce it to a greater scale (likewise its interesting geogr