Lufthansa

Lufthansa

Overall user rating Lufthansa 51 reviews | Write a review

... Lufthansa is the largest carrier in Europe - apparently, Id never heard of them until I booked my holiday! I found them very modern and easy to deal with. My tickets were booked online so there were no actual tickets, my bookings were logged on the computers and they only needed my name ... Read review





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> Display all 51 Lufthansa reviews
Lufthansa
Review of Lufthansa by NataliePhelan

Advantages: Most of staff are helpful and kind
Disadvantages: Bad Reputation, One member of staff can let them all down

...of the night. Lufthansa is the largest carrier in Europe - apparently, Id never heard of them until I booked my holiday! I found them very modern and easy to deal with. My tickets were booked online so there were no actual tickets, my bookings were logged on the computers and they only needed my name and passport when I was checking in. Because I was flying via Germany, my luggage was automatically transferred, which made things much easier. With ...
...really nervous about flying with Lufthansa after reading other reviews on ciao, as many people have said that the staff are rude and unhelpful. On the 4 flights I was on every single member of staff was brilliant. Id definately use Lufthansa again. German and English newspapers and magazines were available and of course, the safety demonstrations were carried out in both languages. On the longhaul flights there were screens all over the plane so ... Read review

Ciao members have rated this review on average very helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
very helpful

21.03.2005
Diamond review   REALLY EVERYTHING about flying with Lufthansa
Review of Lufthansa by From_The_Continent

Advantages: Excellent product for intercontinental travel, extremely improved punctuality, good meals on longhaul flights
Disadvantages: Extremely poor meals on shorthaul flights, limited inflight entertainment (except longhaul Business & First)

Lufthansa German Airlines has succeeded over British Airways to become Europe's largest carrier. With a range of innovations in the field of e-solutions, Lufthansa also seeks to be the most modern airline worldwide. Here comes a complete check of the product and service quality of Lufthansa. Those of you who have been reading my opinions have come to know me as an ultra frequent flyer. And, living in Germany, Lufthansa is my homecarrier. I have ...
...INTERCONTINENTAL FLIGHTS Lufthansa operate an intercontinental fleet of Boeing 747-400s and a few 747-200s, as well as Airbus 340. The planes are all very modern and perfectly maintained - Lufthansa is the leading provider for aircraft technical services worldwide and runs inspections for dozens of other airlines. Among the real big carriers (i.e. those operating fifty ore more long range aircraft), only Singapore Airlines have a more modern intercontinental ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
helpful

08.03.2001
Wish I left Lufthansa...
Review of Lufthansa by Coxecal

Advantages: they got me to england...
Disadvantages: they got me 8 hours late to england... flight attendants are just brutal if you dont speak german...

...I came to England... flying Lufthansa had been only my third flight ever... (the previous two being the same day from Toledo, Ohio to Chicago, Illinois... then Chicago to Newark, New Jersey...) so I was relatively inexperienced when it came to flying... I was expecting a lot of baggage checks and so forth... I was prepared for that... but ... I wasn't prepared for waiting ages to get on a Lufthansa flight... Let's start off with a bit of history ...
...***HISTORY*** According to the Lufthansa website... the company was renamed in 1933 after "Deutsche Luft Hansa Aktiengesellschaft"... the original name for the airline... joined "Deutsche Aero Lloyd" (DAL) and "Junkers Luftverkehr" in 1919... As for that exciting flying anorexic duck of a logo... it came from the DAL... along with the colors that are just beyong tacky together... blue and gold... GAGS In 1945... when Germany lost the war... Lufthansa ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
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Value for Money
helpful

25.02.2003
To Geneva the round about way
Review of Lufthansa by Quakerman

Advantages: Was cheaper at the last minute, free food, assigned seating
Disadvantages: Unless you are going to Germany you have to connect

...some more, and found that Lufthansa was offering a price of just over £100 including taxes. Sure, I had to fly from Heathrow, which is always a joy, and change in Frankfurt. But to save well over 100 quid, why not? Plus I could get miles on my Air Canada plan. I used to fly LH a lot in the 70s, transatlantic from Geneva via Frankfurt, so it was fun to try them out now. I booked online and was "issued" an e-ticket. Lufthansa has several check in ...
...On all planes, including the Bae 146, the legroom was adequate, and the seats themselves comfortable enough. All in all, I would rather fly direct with EasyJet, BA or Swiss, if the price is right. But where Lufthansa offers a substantial saving, I would certainly use this route again. ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
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helpful

10.03.2005
Next time i'll go British
Review of Lufthansa by Lorriee

Advantages: Quick check in
Disadvantages: Poor services on board

...last August bank holiday by Lufthansa and was dismayed by the way I was treated on the journey there. In City airport I was fine I had no problems checking in and boarding and was surprised that the plane actually left on time which is very rare for me when flying. To Berlin Firstly the air steward went through the safety procedure in German then English. The English version seemed a lot shorter which alarmed me as I managed only to catch a few ...
...then never to fly with Lufthansa again. All I wanted to do was arrive in Berlin and get something to eat that was edible. Return journey The return journey was a bit better; there was a lot of waiting around in the airport. When I arrived I was told that the checking desk was not open half an hour later I saw German people checking in. I don’t know if it was because of the German/English history but I am Caribbean so am not interested in their ... Read review

Ciao members have rated this review on average helpful
Food Quality
Customer Service
Punctuality
Space
Value for Money
helpful

04.09.2001


Lufthansa

Main specs

Country: Germany

Continent: Europe

Ciao

Listed on Ciao since : 21/06/2000

Compare Lufthansa to other similar Airlines

similar by Continent
(Europe)
  • Virgin Atlantic Airways - VIR
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  • EasyJet - EZU
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  • British Midland Airways - BD
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  • British Airways Executive Club
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similar by Country
(Germany)
  • Lufthansa Miles & More
    (-) some awards too "expensive",hard to attain gold status (+) good flights/awards ratio, excellent frequent flyer service (*)
  • European Air Express
  • Germanwings
    (-) Lack of routes (+) Cheap (*)
  • Air Berlin
    (-) audio program, pre-check in, meals (+) service, cheap, high kind of safety conditions, new machines (*)
  • Hapag Lloyd
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(*) Reviews by Ciao members

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