Lufthansa > Reviews > I got punished for not speaking German !

Author's product rating:   

Food Quality	Very poor
Customer Service	Very unhelpful
Punctuality	Awful
Space	Uncomfortable
Value for Money	Poor

Advantages:	Nichts  !
Disadvantages:	Alles  !

Recommend to potential buyers:

no

Full review

Itinerary : Munich - Berlin
Aircraft : Airbus 321
Class : Economy this time

Check-In :
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Military style, no smile, no emotion, no motivation.

Boarding :
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Same as above applies.

Aircraft :
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Shows signs of extensive use. Not ancient but worn. Not dirty but shows neglect of deep cleaning. It also showed when the captain started issuing technical delay notices every 10 minutes. (Hehhe count' em and you'll see you had been sitting in that seat for the last 40 minutes without a budge !)

He was announcing the delays with such a joyful voice that I suspected the following :

1- He is scared stiff and trying to overcome it.
2- He is making fun of us.
3- There is clown in the pilot' s seat.
4- All of this is a joke and someone is gonna come up saying "ha-haaa wave at the camera"

The only turn off preventing me from thinking "heey this fuunnn" was that he kept saying "hard technical problems" UHH OOOHHH....!! 45 minutes of technical delay... But the name assures you still...

CREW :
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Apart from the clown in the cockpit, the stewardess were not looking so amused. The matured (I would not dare call a lady "aged" or as in this case "ancient") stewardesses were comfortably seated in their jumpseats and would not even offer a smile.

This stewardess came upon me asking me to put my jacket to the overhead bin. Well I am NOT putting my Cerruti in that bin ! I said it could be spoiled so I would appreciate if she could put it into the locker. She said it was not possible and I had to whether hold it in my hand or put it into the overhead bin.

Well I just said "yes ma'am I'd not argue with you" with a smile so she would smile back and the tension would ease. She just adamantly (AND TRIUMPHANTLY) said "YOU'D BEST NOT" !!! without the slightest fleck of a smile.

I felt like a child forced to eat his God damned hot custard with that silent finger pointing the bowl !!

And I PAYED for this treatment !!!

Food :
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What is that ?? The Wehrmacht officer depicted above shoved a tiny plastic container of luke warm coke without even asking me what the hell I want to drink and did not even bother to take the empty container back.
She even spilled some tomato juice on a young couple two rows behind me (Italian I could say; they kept on saying words like "merda" and "stronzo" all way thru)
I could not hear the stewardess appologising though...

Punctuality :
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Was ??? Ich bin do nicht know was ist a punctual flug... Ich flug mit Lufthansa !!! Remember bitte !!

I had to appologise profusely for being half an hour late to my meeting...

Danke schon Lufthansa !!