Hi everyone - life is a bit of a disaster area at the minute, so I'll pop in as much as I can, but I...
Hi everyone - life is a bit of a disaster area at the minute, so I'll pop in as much as I can, but I wont be around very much. Play nice, y'hear!
Member since:08.10.2002
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Some of you may well remember the awful advert for Luton Airport, featuring Lorraine Chase responding to the above line with "Naaah, Loootun Airport." Thankfully for all of us in the town, things have come on from the days when the height of glamour was a Cinzano and lemonade.
For those of you not in the South East, Luton Airport is situated about three miles from Junction 10 of the M1, and is within thirty miles of London. Recent additions include a new terminal building, and also a new rail link - Luton Airport Parkway.
Firstly the new station. This is still over a mile from the terminal, but is serviced by a fairly reliable bus link. You can see the bus coming a mile off, as it is normally covered in bright orange Easyjet logos (More on them later) Many locals cannot see the point of the new station, as it is not much closer than the central rail link, and an improved bus service may well have sufficed. Still, who are we to decree where our tax subsidies are spent,I say. On the plus side, the station is very clean and sparkly at the moment, and it does improve the options for getting from one side of town to the other very quickly. To get to the station, you would have a 30 - 45 minute
journey from Kings Cross Thameslink, which isn't too bad.
Next, on arrival at the airport, you may need to park your vehicular conveyance. Luton has perfectly adequate car parking provision, although a bit pricey if you park in the short stay car park - if you are there for more than 4 hours it comes to about six quid. I'm assured that the long stay parking is more reasonable, and if you are so inclined, there is a valet car parking service available. Another Easyjet bus does the rounds of all the car parks every ten minutes or so throughout the day, making it relatively painless to get to the main building.
Inside the building is quite nice now. As you enter, there is a bit of a shopping centre, to relieve you of all your unwanted currency. Shops here include the inevitable Tie Rack, Ann Summers and a book store. There is also a fairly good range of expensive cafes to cater for the captive audience.
Go through this area, and you reach the check in desks. This area has been considerably extended in the last few years, so it's not half as cramped here as it used to be. Nothing special to report though. Check in depends on the situation at the time - last time I was here was three days after September 11th, so to tell you about that would not really be a fair reflection. The staff are generally quite helpful, unless you are trying to travel without the correct documentation, or with a large camel.
Once you have completed the ubiquitous security checks, and had your legs rubbed down by a security officer (who will be of the same gender as you to avoid any embarrasment) you enter the mecca that is the Departure Lounge. In here you will find more expensive cafes (which will stay open until all the passengers are safely aboard, so if you get stuck here, you will always be able to buy extortionatly priced food and drink) and some fairly run-of-the-mill shops. However, there is a Boots (in case you've forgotton your toothbrush) a bookshop, and also a jewellers (in case your other half has forgotten to buy you an expensive gift recently) There is also a small "pub" which is always overcrowded with those seeking a mild restorative/muscle relaxant prior to boarding.
This area also contains the Aladdin's Cave that is the Duty Free Shop. If you are travelling outside the EC, you can purchase goods at the lower of the two displayed prices. If you are remaining in the Union though, it's probably better to wait until you get to your destination, unless you are going to Italy and wish to stock up on Mars Bars, which I hear are really expensive over there. Still, some entertainment can be gained here, and it is quite often possible to spot a stray footballer or minor celebrity stocking up on the Bombay Sapphire.
If you are so inclined, you can pay a little extra to sit in the Executive Departure Lounge. I've never seen the need myself.
All areas of the terminal are fairly well signposted, so it's quite easy to navigate your way through the various parts of the airport. If you have limited mobility, it's quite good as stairs are at a minimum, and most steps have accompnying slopes for wheelchair access. Failing that, I've always noticed the staff to be quite helpful to those having difficulties.
Smoking is restricted throughout the terminal, but you will find several areas where the sinful among us gather in tight little groups to furtively puff away, while avoiding the glares of all other passengers whose air we are polluting. The extractor fans are quite good though, so no-one seems to suffer too much. Toilets are well signposted, and generally in good working order, if sometimes a little lacking in sanitation - the poor bods who work here do try and keep it under control though. The general standard of cleanliness has improved over recent years, and is certainly acceptable most of the time.
Of course, Luton is the famed home of EasyJet. Everywhere you go, there is a plethora of orange to be seen, which is not too good after a night on the sauce. The firm has brought a lot of jobs to the town, for which we are grateful, but all the staff are just too damned chirpy for my liking. By all accounts, they are treated far too well by the big man (Stelios - as seen in the Post Office adverts)who by all accounts is a real "People Person". The Airport authorities have taken it upon themselves to adopt some of Stelios' ways. They have cut out unnecessary frills like comfortable seating (believe me, after 14 hours waiting for a flight it does make a difference) However, if all runs to plan, it's not too bad at all.
There is a wide variety of destinations to travel to from Luton. You can go as far as Florida, which is a new service that began this year, or as near as somewhere else in the UK. Most destinations are in Europe though - long haul is still strictly limited. The bread and butter business of the airport is cheap flights, package holidays and short distance business travel.
To sum up, if you want sophistication, go to Heathrow. If it's great customer service you are after, then Belfast is the place, and if you want good food at a reasonable price, don't eat at the airport. Luton is certainly not the worst airport I've ever been to, and although not the best, it is improving all the time. So if the last time you were here was back when Lorraine Chase was making those ads, give it a try next time it's convenient - you might be surprised.
Thanks for reading
Nikki
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What a brilliant read. I went to Lanzarote from Luton in May this year and was very impressed in comparison to when I last travelled from there 5 years ago (pre-children!) The only quibble I had was that my 17 month old poo'ed through his vest and joggers almost as soon as we arrived! No problem I thought. Went to the perfectly adequately catered for Parent & Baby Room, and cleaned him off, disposing of old vest and joggers in the bin, thinking it would be no problem to purchase similar new. But alas no, plenty of outfits for us adults but nothing at all for a small child! We ended up boarding the airplane with him in just a nappy and top! Fortunately it was hot on our arrival! My fault too for not packing a spare change of clothes in hand luggage!
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