THE HOTEL
This is a Macdonalds hotel, rated 5 stars. Therefore much is expected. I have stayed at macdonalds hotels before, so had rather high expectations i admit. The hotel is small with only 90 rooms i believe with an incorporated spa area which is open to the public at a charge, as well as residents.

HOTEL ROOM
I have to say i was a little disappointed by the room and this was not helped by its location. Situated on the garden level (basement to the rest of us) our classic double right next to the porters corridor and the whole floor had a subtle fishy/rubbishy smell to it. The sound of trolleys being wheeled from the porters corridor to the elevators was also a constant distraction. Due to the location of the room i was also unable to receive any network signal. The room itself was well appointed, although i was disappointed by the size of the room which was rather small. The view out of the window was essentially a set of stairs and the windows did not open. We were, however, very pleased with the bathroom which was lovely with an incredibly powerful shower, heated mirrors and luxurious toiletries.

The noise from the corridor and the lack of signal eventually lead me to request a room change for the next two nights. The reception staff were very helpful and allowed us to change rooms without fuss. We were given a room on ground level so at least we were able to receive and make phone calls. However our new room was not a particular improvement. Again, it was small and this time the room was an adjoining room. The bathroom was not as well appointed and was smaller with less gadgets. The shower was an older model, the heated mirror was only steam free above my head height and the heated towel rail did not work.

SERVICE
Despite my gripes with the rooms, the service whilst we were residents was second to none. The concierge was always helpful and went out of his way to find information we required. The staff in and round the hotel were efficient and welcoming and when it came to settling the bill, when i had a query the reception staff were happy to investigate. They had made a mistake and were unnecessarily apologetic when amending the bill. A pleasure to deal with.

From the limited room service menu, we ordered the angus steak (rare) with chips and red wine sauce and the wild salmon with asparagus sauce, with a chocolate orance terrine to finish. The steak and salmon were perfect and whilst i'm not a huge fan of desserts, really enjoyed this chocolate orange triumph (a tad precocious?? yep, probably)