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SHOPPING > Travel > Europe > United Kingdom > Oxford > Oxford Hotels > Macdonald Randolph Hotel, Oxford > Reviews

Macdonald Randolph Hotel, Oxford

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Macdonald Randolph Hotel, Oxford

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RUINED OUR HONEY MOON

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2 Oct 6th, 2008 

4 Ciao members have rated this review on average: somewhat helpful

Advantages:
Beautiful room

Disadvantages:
everything else

Recommendable No:

gaetana

gaetana

About me:

Member since:06.10.2008

Reviews:4

I stayed here with my partner for our wedding anniversary and paid for their executive suite and on check in found out that we were upgarded to the presidential (203) BEAUTIFUL room cannot fault it one bit. that was about the only thing.
We then went to the lounge but b coz we hadnt booked they couldnt fit us in which was disappointing.
turn down service was nice if only the maids hadn't thrown up every where in the toilet and around.
Reception did next to nothing. when we went down the receptionist simply told us that they were a 5* hotel and they don't make mistakes.
All in all I can't really comment on the 5* service that Macdonald hotels are supposed to offer.
Then at 11.10 we got a phone call from reception saying check out was at 11.00 and they wouldn't allow us to check out any later without an extra charge of £20.00.
Then we were disgusted to find that they had charged £25.00 for car parking and then the receptionist charged us another £2.00 for using AMEX.....
5* hotel ???
My advice would be to stay away. First impressions are good and all but they fall down every where else. Especially Reception 

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Comments about this review »

fizzytom 07.10.2008 10:29

Somehow this just doesn't ring true. Your title says honeymonn but your erview says wedding anniversary... I don't believe the maids would throw up in the toilet then leave it uncleaned. I think you might be making this up or at lest exaggerating

majeedkazi 07.10.2008 09:53

Hi, Welcome to Ciao.....

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