we arrrived at the hotel on Saturday 20th October 2007 at aprox. 11am. First impressions of the hotel were good. We went to receptio to check in which was ok but were told that the rooms were not ready until 2pm, andwere told to make ourselves at home in the bar ect. 2pm came and went and the rooms wee still not ready. 3 different rooms we were given to which we could not gain entry as the rooms were taken. Eventually at 5:45pm were got our room. Later that night we went down to the Safari Bar which is a entertainment venue within the hotel, were the bar staff were refusing to serve you because they had no glassess.(I forgot to mention that we were all inclusive). Well I dont want to go on much more but I WOULD NOT RECOMEND THIS HOTEL TO ANYBODY. IT IS THE WORST HOTEL FOR SERVICE I HAVE EVER STOPPED IN. On a lighter note the entertainment staff were fantastic.
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Hi. Welcome to Ciao! A good start to reviewing, you definately got the message across. Sorry you had such a rubbishy time :o(. I understand why there is not much to your review but should you do more in the future, you should add more information about the product to get higher ratings. As it is, I am impressed that you managed to keep calm enough to do this review...I would be fuming!!!
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