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On 7th January 2011, I was flying on business class on the MH-154 flight from Kuala Lumpur to Dammam via Dubai. Outlined below are my comments: 1. The flight duration of 11 hours in total was... more

User Reviews

for Malaysian Airlines System - MAS

Rating Summary based on 36 reviews

  • 5 Stars
    18
  • 4 Stars
    10
  • 3 Stars
    3
  • 2 Stars
    2
  • 1 Star
    3

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  • 4.0
  • 3.8
  • 2.3
  • 0.9
  • 4.0
  • 52 of 52 Ciao users found the following review helpful
    Picture of ShoeLace

    Level 2 ShoeLace

    Member since 19/04/2003

    Reviews written: 13

    User recommends the product

    Advantages Advantages personal in-flight entertainment systems

    Disadvantages Disadvantages broken in-flight entertainment systems

    England. Beautiful England. So wonderful in so many ways and yet such a nightmare to get to! The first time I flew from Australia (my native land) to England (land of things ancient, green and royal) was in 2000 and on that fateful occasion I flew economy class on Qantas/British Airways and for many and various reasons (not least of which was that my only entertainment was a small television at the end of the cabin) came to regret it. So it was that on my second flight from Australia to this small and lovely isle I traveled Malaysian airlines, and they will be my airline of choice for such ... more
  • 15 of 15 Ciao users found the following review helpful
    Picture of Astroad

    Astroad

    User recommends the product

    Advantages Advantages Everthing in general

    Disadvantages Disadvantages Absolutely nothing

    In Aug 2007 I completed the following flights thanks to enough enrich points. AKL-SNGviaKUL, SNG-PNGviaKUL, PNG-KUL,KUL-AKL. I vwas really proud to be aboard MAS once again. The complete experince from booking the trip to the end of the trip was superb. I would like to give a big Congratulations to MAS for winning the worlds best cabin staff award 2007. They truly deserve every single bit of it. Check in was fine I might add it is wonderful being a silver Enrich member. I was able to check in through Bussines class even though I was travelling economy class. I was also able to board with ... more
  • 13 of 14 Ciao users found the following review helpful
    Picture of Savo

    Savo

    User recommends the product

    Advantages Advantages Helpful staff, comfortable planes, individual screens and good food.

    Disadvantages Disadvantages None really, but often a bit more expensive than budget flights

    As an Australian living in the UK I have become something of an expert on long-haul flights! As I prefer to spend my money on something a bit more tangible than 24hrs travel, I usually go for the cheapest flight available and put up with the discomfort. In May I was called home unexpectedly and needed to book a flight within the next day or so. The usual cheap deals had all been booked up and Malaysian was the best deal available. This proved to be a silver lining as Malaysian is definitely one of the best airlines I have flown. Check in was quick and all the clerks were polite and friendly (a ... more
  • 4 of 4 Ciao users found the following review helpful
    Picture of corman

    corman

    User recommends the product

    Advantages Advantages prices, service

    Disadvantages Disadvantages just those you get with any long haul flight!

    I recently flew with MAS to go to New Zealand. I managed to get a fantastic deal flying return from Aberdeen to Auckland return, although I did have to pay about 6 months in advance to get the deal. They're in partnership with British Midland which means you can get good deals on domestic connections if you need to fly to Manchester or Heathrow. The service is excellent, very courteous and pleasant, and you're regularly giving drinks and snacks, as well as two hot meals on both legs of the journey. Anything else you need is just a button away if you need more drinks or snacks. There are a ... more
  • 21 of 22 Ciao users found the following review helpful
    Picture of zorbay

    zorbay

    User recommends the product

    Advantages Advantages Modern aircraft. Excellent in flight service

    Disadvantages Disadvantages Mediocre ground service. Food is so so

    MAS,the Malaysian flag carrier bills itself as the "Golden Airline" and in many ways it is justified in doing so. I have flown on MAS many times,within Malaysia, and from Kuala Lumpur to London and other places. I have always found the in flight service to be excellent, the in flight entertainment to be more than satisfactory, and there is quite a lot of leg room on board. The aircraft seem to be well maintained and the fleet is a modern one. The food is quite good,although frankly I have eaten better on Air Lanka and UTA French airlines. The flight attendants are very friendly and are very ... more

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for Malaysian Airlines System - MAS

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Country Malaysia
Continent Asia

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