Decided to travel around California staying with either Hyatt or Hilton (am a Diamond Hyatt member & Gold Hilton member).
Booking On booking our stay via the internet (hyatt.com) - we reserved a standard room with a kings size bed. Decided to contact customer services explaining our requirements in advance (due to allergies).
Arrival Travelled into Linchberg airport (San Diegos main airport) and taxi ride was $15 with a nice tip.
Greeted by a doorman who opened the taxi door - but strangely didn't offer any assistance with the luggage.
Main foyer is amazing - very large; high ceilings and polished floor. Hotel was very quiet with not many guests walking around.
Desk staff stated that Regency Club floor was closed and I was to stay in the Seaport tower (23rd floor). Was offered a small bottle of wine & some cookies to be sent to my room.
Room, etc Unfortunately the room was stale and the windows was filthy - on contacting guest services; was promptly moved to the sixth floor and although a slightly better decor - not a four star standard (room small, no assistance with luggage, etc). Unfortuantely our bottle of wine/cookies didn't arrive until strangely on the third night of our seven night stay.
Conceirge was great - very friendly and recommended several excellent restaurants away from the hotel.
Breakfast Eat in the main breakfast restaurant which was very good - should have been buffet breakfast; but since there were no guests - able to order from a normal menu. This translates to good service; hot great food.
Opinion Unfortuantely due to the poor start (arrival) and the horrid room on the 23rd floor - we weren't impressed. Although the staff did try to help - this hotel is clearly for business travellers and not interested in people on vacation. I hope my experience wasn't the norm - but thought I should be honest.
The hotel is on the Seaport Village - plenty of restaurants, etc and Horton Plaza is a close walk (Macys, Nordstorm, etc).
Opposite the hotel is the San Diego trolley which was very good - able to get to most of the places I wanted to go; rather than driving. Even took the trolley down to the border and walked over to Tijuana.
Next to the trolley stop is a small bar; where Top Gun was filmed many years ago - if you blink, you'll miss it - so small.
More details
Quality of Food & Drink
Good
Cleanliness
Poor
Family Friendly
Good
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