I stayed at this very central hotel in Tverskaya for a long weekend and really liked it. All the public areas as well as bedrooms are well kept, modern and clean. There are constantly housekeepers pottering about with dusters.
The lobby is vast and marbled, with a stained glass ceiling surrounding a picture of the Godess Aurora.
The food is superb if a little expensive (but that should be expected).
The staff are attentive, helpful and friendly, and they do not seem stressed.
The bedrooms, although very tidy, in good condition and fitted with all the mod cons, are not very luxurious. The word basic springs to mind but does not really suit, maybe simple design is more like it. The bathrooms are nice and big, with separate bath and shower, floors and fixtures in marble and with a large mirror and sink / vanity area.
The security is fairly tight, which is sometimes reassuring and sometimes annoying, The concierge insist on security staff watching you open your luggage before it is stored in the lodge, for example. The lobby stairs only go up to the second floor with conference and dining areas. Access to bedroom floors is via lifts which operate only when an active room key is swiped.
All rooms have butler service ( they unpack / pack /iron your clothes, polish your shoes, rent out videos etc) which operates out of the executive lounge. The staff in there are very friendly and delighted to serve even if their understanding of English is a bit limited.
The only negative point I experienced was their ability to deal with a problem that arose, they concentrated more on correcting their operation than ensuring my comfort and happiness until afterwards when I was offered a gift.
It is mainly a business hotel, and nowhere I would bring my family if I planned on spending a lot of time in the hotel. Although it does have a 24hr pool!
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Good review needs a bit more though lke hoori says below, will re rate
Zahoori 22.07.2006 21:05
hellooooo...great review!!!! i found it very helpful as you added ALOT of info and details about the hotel. although i wouldve givin you a very helpful if you had made it longer, made it into paragraphs and put heading for each paragraph. if you do do that, just tell me and ill re-rate! ive been to marriots once and i found it wonderful! zee x
The Marriott Moscow Royal Aurora enjoys an ideal location 2 minutes walk from the Bolshoi ... more
Theatre and Tsum Department Store, and close to the Kremlin.The Marriott Royal Aurora offers grand, stylish interiors. Exclusive to the hotel and adding to the lu...
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Price is per double room per night and may vary depending on date booked...
helpful by (83%):
somewhat helpful by (17%):
