Mears Transportation (Orlando) > Reviews > mears workers life must suck

Author's product rating:   

Quality of Rooms	Terrible
Customer service	very bad
Frequency of bus / buses	Very poor
Value for money	Poor
Reliability	Poor

Advantages:	none
Disadvantages:	hateful clerks at the airport,rude drivers

Recommend to potential buyers:

no

Full review

We bought a prepaid packsge thru travelocity this really ticked off the worker behind the counter at the airport. It then takes mears 1hr and 30 minutes to get us to our resort some 14 miles away. When we arrived at the airport we had to progress to the curbside attendant who told us that their office was inside the terminal. We then seen the sign saying they were closed. after going back outside the mears rep sent us downstairs to a counter. I then tried to tell the counter worker that we had a prepaid package she gave no response until she asked us for money. I said again we had prepaid for a round trip package. She yelled "Not one of these" and left the counter upon her return 15minutes later we were sent back outside to curbside station. They sent us back in for a 35 minute wait. We even though prepaid did not use their service back to the airport