Mercure Am Entenfang, Hanover

Advantages: Location, good value at promotional rates
Disadvantages: Not worth the full rate, some unwelcoming staff

...the Mercure chain's parent company Accor. We booked on line and about a week before I e-mailed the hotel directly to say that we would be arriving very late on the Friday night. I received a prompt response saying that this was not a problem and that check-in was possible until 1.00 a.m. The hotel is situated just on the edge of the centre of the city, a five minute walk from the central shopping area and pretty Old Town. The Christuskirche underground station is just around the corner. There are plenty of bars, eating places and shops in the immediate area and a small but rather pleasant park is directly in front of the hotel. The building itself is non-descript, the middle section of a modern block with businesses either side. As you enter, reception is to the left and the restaurant and bar are too the right. When we arrived an amalgam... Read review

Ciao members have rated this review on average very helpful

Advantages: Very close to Tate Modern, and Southwark tube station
Disadvantages: Located on the other side of the river from the likes of Oxford Street

...I stayed at the London Mercure London City last weekend as part of a birthday treat from my boyfriend (I believe he booked it as part of a deal with rail tickets/show tickets/hotel, so am unable to tell you how much the hotel costs separately!). We stayed there for one night (a Saturday) after spending the day shopping in Oxford Street and the evening watching Phantom of the Opera at the London Palladium. We were able to check-in from 2 o'clock onwards, and we arrived at approximately 5pm. We were greeted at reception by a member of staff and a trainee, and were offered a smoking or non-smoking room. We opted for a non-smoking room and were given room 502 on the 5th floor. Room 502 is just a few steps away from the lift, and is forwards facing so you can see straight out into Southwark Street. It is a two-person room with a decent... Read review

Ciao members have rated this review on average helpful

Advantages: Ease of use, good offers
Disadvantages: Inconsistent

...The Hanover International Hotel chain only have hotels in the UK (well actually having checked the locations it is only England and Wales). They have 14 Hotels in Skipton, Huddersfield, Scunthorpe, Ashbourne, Hinckley, Daventry, Dunstable, Harpenden, Cardiff Bay, Bromsgrove, Reading, Basingstoke, Chewton(Bristol) and Eynsham (Oxford). The hotels are all 3 or 4 stars and 'most' of the ones I have visited are very good. All have good facilities such as pools, saunus, gyms, and most offer good business facilities as well. The standards of hotel and service vary quite a lot across the hotel chain so it pays to check out each hotel prior to any visit. For example, the Hinckley hotel is a very large modern and impersonal hotel. The staff are reasonable, the restaurant is passable and the facilities are excellent. Compare... Read review

Ciao members have rated this review on average somewhat helpful