Mercure Grand Biedermeier, Wien

Cheated by Grand Mercure

Advantages: None
Disadvantages: Very bad experience

I strongly advise travellors to avoid Grand Mercure Bangkok for following reasons: 1. What you see in the photos is NOT what you stay, especially some of the deluxe rooms have not been renovated at all and feel entirely old (1-star?). This is very dishonest because we get an impression of the hotel in pictures that is far from reality. 2. They confirmed my internet booking but on arrival were unable to provide the non-smoking room reserved and put me in a smoking room on a smoking floor. They offered NO REFUNDS even if I wanted to change hotel. 3. They promised to move me to a non-smoking room the next day, even told me the new room number -- but the next day they gave that room to another customer and told me to stay in the same room as the hotel was fully booked. 4. The staff were unable to DO anything except apologize ...

benchew123 26.06.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of Grand Mercure Bangkok Park Avenue, Bangkok

London Mercure - just what the doctor ordered!

Advantages: Very close to Tate Modern, and Southwark tube station
Disadvantages: Located on the other side of the river from the likes of Oxford Street

I stayed at the London Mercure London City last weekend as part of a birthday treat from my boyfriend (I believe he booked it as part of a deal with rail tickets/show tickets/hotel, so am unable to tell you how much the hotel costs separately!). We stayed there for one night (a Saturday) after spending the day shopping in Oxford Street and the evening watching Phantom of the Opera at the London Palladium. We were able to check-in from 2 o'clock onwards, and we arrived at approximately 5pm. We were greeted at reception by a member of staff and a trainee, and were offered a smoking or non-smoking room. We opted for a non-smoking room and were given room 502 on the 5th floor. Room 502 is just a few steps away from the lift, and is forwards facing so you can see straight out into Southwark Street. It is a two-person room with a decent ...

Luvlylana 04.06.2008 · Read full review
Ciao members have rated this review on average: very helpful
Review of Mercure London City Bankside, London

A week at the Mercure...

Advantages: Reasonably priced!
Disadvantages: Rooms basic.

I stayed at the Mercure in December 2005. It was a bit of last minute booking - booked it on the Friday and then travelled on the Monday. Due to this it was the literally the only place in central London available for the week and prior to this I had never even heard of the hotel! Location - It is literally just behind the Tate Modern and Millenium Bridge. It is about 10mins walk from the hotel to the nearest tube at London Bridge so it is relatively easy to get about. Rooms - Rooms are basic. Similar to staying in an Ibis or Travellodge. They do have everything you need though - TV, tea and coffee facilities etc. And they seemed clean. Facilities - The hotel has a small gym. In has a restaurant and bar but I never ate or drink so can't comment on this. Staff all seemed relatively friendly. Price - It was between £60 ...

DuckJen 16.06.2006 · Read full review
Ciao members have rated this review on average: helpful
Review of Mercure London City Bankside, London