Millennium Britannia Mayfair, London > Reviews > Not impressed.

Author's product rating:   

Value for Money	Good
Quality of Rooms	Average
Standard of Service	Good
Quality of Food & Drink	Good
Cleanliness	Excellent

Advantages:	Fantastic location, very impressive looking
Disadvantages:	renovation work being carried out

Recommend to potential buyers:

yes

Full review

I have just arrived back from a long weekend in London and I was not impressed with this hotel. The pictures depict this hotel as being very grand, but I'm not entirely sure these pictures are of this hotel.

Disadvantages: renovation work is being carried out at the moment, and although it definitely needs it, I wasn't informed of this at the time of my booking. Our first room was extremely small and was not 4* material. I was grateful that the cold tap in the bath/shower didn't work as we had to change rooms. The second room was much bigger and we had a lovely view of the air conditioning system, which ironically, didn't actually work in our room. With the mini-bar not being restocked daily and the terrible room service menu - there was a very limited choice available - take my advice and stock up on drinks and food.

Advantages: the staff are all extremely helpful and the celebrity chef, Brian Turner, has his own restaurant in this hotel. The hotel is located right in the centre of the city and is only minutes from Marple Arch, Hyde Park, Oxford Road and Bond Street. It is also located opposite a lovely square.

All in all, once the renovations have been completed, the hotel will be back up to the 4* standard. It just needs a big of tender loving care and a lick of paint. Give it a few months, and I would definitely return.