I have flown with Monarch several times on the 5 hour flight to Cyprus, initially because they were the cheapest at around £250 for a return flight.
Having flown with them I now choose them not just for their excellent value, but also the quality of service etc.
They have always been excellent time-keepers (I know that this is due to luck at least in part) and the staff are always very courteous, friendly and cheerful.
The planes they use are clean and appear new, which does inspire confidence if you are a nervous passenger and the quality of food is also excellent, although a little on the meagre side - but then isn't all aeroplane food?
One very good point was recently when my partner had been in hospital in Cyprus, she had needed a doctors note to fly home. The check in girl moved us to a seat at the front of the plane so we had more space and also the flight crew could keep an eye on her. This is excellent service and something that will ensure we are loyal customers.
Monarch is a very good airline if you are at all price conscious. I definately recommend them.
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