Flew with Monarch Airlines from Manchester to Sanford Florida. Never will we fly with them again.
Problems: Food unacceptable, poor, small portions and who wants cornflakes on a flight? Seat size - very poor indeed! Service - instances of staff banging over head lockers, poor service generally! Wife has poor circulation in legs (airline informed) refused her slightly better seats despite them being empty all the return flight unless she paid for them (seems you pay for being disabled?).
Staff seem more interested in selling food and drink or charging £2.50 to HIRE cheap headset to watch poor quality screens, not the sort of service I expected from what in my opinion used to be one of the more excellent carriers - I had used them many times in the past.
Never, will we use them again, I will stay at home first!
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Advantages: Quality of British Airways!, Great on-board service!. Disadvantages: Pretty expensive as only recognised airline company which flies to Gibraltar!
Martin_Lee20 20.07.2000 ·
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